Assistant Manager - Supply Ops & Planning

Posted 15 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Mid level
eCommerce • Food • Logistics • On-Demand
The Role
Own discount supply strategy for restaurant partners across cities, including sourcing, configuration, campaign readiness, funding allocation, and performance optimization. Analyze discounts across cities, cohorts, and restaurant segments to improve conversion, revenue, margins, and ROI. Collaborate with sales, account management, marketing, finance, product, city teams, and restaurant partners while driving operational governance and mentoring junior team members.
Summary Generated by Built In
Company Description

About the Team -

Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its
partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to
augment our consumer promise of enabling unparalleled convenience by helping diners explore
restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and
offer the widest range of offers on restaurant bills through easy payments on the app. We are on a
mission to change the way India dines out. If you are a foodie and equally passionate to redefine the
experience of dining out, join our team to be a part of the Swiggy ride!
Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant
partners where users can save up to 40% on their dining bills when they pay their restaurant bills using
the dine out feature on the Swiggy app.

 

Job Description

About the Role

We are looking for a highly analytical and execution-focused Discounting & Supply Strategy Manager to drive growth for our Dineout business. This role will be responsible for sourcing, structuring, and managing restaurant discounts across cities, optimizing platform-funded vs partner-funded constructs, and owning end-to-end campaign supply.You will work closely with city teams, partner restaurants, and product teams to ensure competitive, scalable, and high-impact discount strategies that drive user acquisition, engagement, and retention.

Key Responsibilities

1. Discount Supply Strategy & Sourcing

  • Own the sourcing of discount constructs across restaurants and cities
  • Design and implement scalable discounting strategies aligned with business goals
  • Identify gaps in supply and drive targeted acquisition of high-quality offers
  • Collaborate with city/category teams to ensure strong coverage across key cuisines and demand clusters

2. Discount Configuration & Management

  • Oversee end-to-end discount configuration on the platform
  • Ensure accuracy, consistency, and timely updates of offers across all partner restaurants
  • Monitor performance of live discounts and optimize for conversion, revenue, and margins

3. PnL management

  • Define and manage the sharing structure between platform-funded and restaurant-funded discounts
  • Optimize investment allocation to maximize ROI and unit economics
  • Work with city and finance teams to track spend, leakage, and effectiveness

4. Campaign Supply Ownership

  • Lead sourcing and execution of offers for key campaigns (seasonal, city-level, national)
  • Ensure timely readiness of supply for all marketing initiatives
  • Collaborate with marketing teams to align on campaign objectives and expected outcomes

5. Performance Tracking & Insights

  • Analyze discount performance across cities, cohorts, and restaurant segments
  • Generate actionable insights to improve discount efficiency and effectiveness
  • Build dashboards and reporting frameworks for continuous monitoring

6. Stakeholder Management & Operations

  • Work closely with sales, account management, marketing, finance, and product teams
  • Drive operational excellence in discount execution and governance
  • Manage and mentor junior team members where applicable

 

Qualifications

Qualifications

  • 3–6 years of experience in business strategy, category management, consulting, or growth roles
  • Strong analytical skills with proficiency in Excel/SQL (preferred)
  • Experience in consulting, marketplace businesses, food-tech, e-commerce, or hyperlocal platforms is a plus
  • Ability to manage multiple stakeholders and drive cross-functional alignment
  • Strong problem-solving mindset with attention to detail

Additional Information

What We’re Looking For

  • Data-driven decision maker with strong business acumen
  • Ability to balance growth and profitability
  • High ownership and bias for action
  • Strong communication and execution skills

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • 3-6 years of experience in business strategy, category management, consulting, or growth roles
  • Strong analytical skills
  • Proficiency in Excel or SQL
  • Experience in consulting, marketplace businesses, food-tech, e-commerce, or hyperlocal platforms
  • Ability to manage multiple stakeholders and drive cross-functional alignment
  • Strong problem-solving mindset with attention to detail

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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