Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
Job responsibilities
- Applies technical expertise and problem-solving methodologies to projects of moderate scope
- Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
- Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
- Provide advanced troubleshooting and support for Proxy issues
- Collaborate with other IT & business teams to align proxy solutions with organizational goals
- Contribute to change management process improvement by building standardized change implementation templates
- Provide technical guidance and mentorship to team members
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
- Formal training or certification in infrastructure disciplines, with 3+ years of applied, hands-on experience.
- Hands-on experience installing, migrating, and decommissioning Broadcom (Bluecoat) proxy/security devices: ProxySG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances, and Symantec Management Center (SMC).
- Experience with SaaS-based secure gateway vendors such as Zscaler and/or Netskope.
- Ability to design, build, test, and deploy proxy-based security solutions end-to-end.
- Strong understanding of network infrastructure and network security concepts, including application-layer protocols (HTTP/HTTPS) and vulnerability mitigation.
- Good understanding of REST APIs and container-based deployment models.
- Understanding of version and revision control practices and procedures.
- Proficiency using SIEM tools for security investigation and troubleshooting.
- Automation scripting skills for proxy environments, including comfort with shell/Python scripts and Ansible playbooks, plus strong networking fundamentals (topology, VLANs, routing, switching, global/local load balancing, firewalls) and flexibility to work off-hours/weekends in a 24x7 on-call rotation.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Self-Starter who can take initiative and has the ability to work independently and collaboratively
- Demonstrated leadership and collaboration skills in a large enterprise environment
- Strong critical thinking and problem solving skills
- Strong work ethic with a results oriented mindset
- Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery
Skills Required
- Formal training or certification in infrastructure disciplines
- 3+ years of applied, hands-on infrastructure experience
- Hands-on experience installing, migrating, and decommissioning Broadcom Bluecoat ProxySG, Secure Web Gateway, Symantec Content Analysis Systems, SSL Visibility appliances, and Symantec Management Center
- Experience with SaaS-based secure gateway vendors such as Zscaler and/or Netskope
- Ability to design, build, test, and deploy proxy-based security solutions end-to-end
- Strong understanding of network infrastructure and network security concepts, including HTTP/HTTPS and vulnerability mitigation
- Understanding of REST APIs and container-based deployment models
- Understanding of version and revision control practices and procedures
- Proficiency using SIEM tools for security investigation and troubleshooting
- Automation scripting skills using shell or Python scripts and Ansible playbooks
- Strong networking fundamentals including topology, VLANs, routing, switching, global/local load balancing, and firewalls
- Flexibility to work off-hours and weekends in a 24x7 on-call rotation
- Experience using enterprise-authorized AI capabilities for infrastructure engineering workflows
- Ability to review and validate AI-assisted recommendations before implementation
- Self-starter able to take initiative and work independently and collaboratively
- Leadership and collaboration skills in a large enterprise environment
- Strong critical thinking and problem-solving skills
- Strong work ethic and results-oriented mindset
- Ability to collaborate across roles, levels, and teams for end-to-end project delivery
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
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