About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll Do
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All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
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Recruit, hire and develop people to drive a culture of high performance and engagement
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Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
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Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
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Promote community involvement
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Adapt team priorities to respond to customer and business partner needs
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Provide front line supervision to an operational, service or administrative team
Who You Are
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Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
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Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
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Strength in driving metrics to deliver results that will meet or exceed business goals
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Able to travel as required
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Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
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Good understanding of concepts and procedures within own subject area
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
