Assistant Manager - Operations

Posted 11 Hours Ago
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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
Hybrid
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Assistant Manager - Operations focuses on sourcing strategies for commodities, managing procurement requests, ensuring compliance and quality, and fostering vendor and stakeholder relationships for effective operations.
Summary Generated by Built In
Description and Requirements
• The primary role of Sourcing TL is sourcing of commodities like IT, Facilities, Professional Services etc.
• Ensure that the assigned targets are met in accordance with SLA and Internal standards.
• Ensure that the quality of transaction is in compliance with predefined parameters
• Ensure adherence to established attendance schedules.
• Work with the internal customers to ensure their business requirements are driven using effective sourcing strategies while working with stake holders, internal departments and U.S. suppliers.
• Utilize U.S. market analysis to identify industry best practices and incorporate them into the sourcing strategy.
• Manage sourcing requests submitted through Zip and Ariba that meet all objective eligibility criteria, including Renewals, extensions, or amendments valued below $500K and Net-new engagements or commercial reviews below $100K (case dependent)
• Conduct sourcing review and processing of low-risk procurement activities within Zip and Ariba e.g. request details validation, review and supporting documentation validation e.g. SOW, order forms, validation of commercial alignment with existing Master agreement, prior SOWs or established benchmarks
• Vendor & Stakeholder Coordination e.g. obtain missing, incomplete or correct documents and act as a primary point of contact between vendors and internal stakeholders
• Commercial Review & Negotiation e.g. ensuring pricing consistency with historical rates or benchmark data Risk Identification & Escalation
• Identify and escalate risks to the Procurement Partner Lead e.g. non-standard pricing structures, commercial terms etc
• Pre-Contracting & Close-Out Activities e.g. ACR submission, Sourcing savings documentation in Zip, upload of executed contracts
• Communication, Documentation & Audit Readiness
• Implement programs to shift demand to new suppliers and/or new processes.
• Identify sourcing opportunities through use of reporting tools and leveraging internal customer relationships.
Any other essential function that may occur from time to time as directed by the Supervisor.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

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