Assistant Manager/Manager (JTC Academy)

Posted 24 Days Ago
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Summit, NJ, USA
In-Office
Entry level
Agency • Information Technology • Professional Services
The Role
Manages learning and development programmes, project deliverables, and people while contributing as an individual specialist. Develops engaging learning content, digital solutions, and user experiences; formulates learning strategies; conducts user research and surveys; interprets data and user needs; and communicates ideas clearly. The role requires strong writing, design, prototyping, project management, bilingual communication, meticulous execution, and adaptability to tight deadlines.
Summary Generated by Built In

[What the role is]

At the JTC Academy, our vision is to make learning a competitive advantage for JTC. We believe that realising our vision will require an Academy team that is ready and enabled to take on multi-faceted roles, as subject matter experts on the learning needs and preferences of JTC officers, curators with a flair for writing and design to develop engaging learning content and interactions, innovators with the knowhow and creativity to experiment new modes of learning delivery, and implementors with keen eye for detail and systematic delivery of plans. We seek to build our team around divergent expertise and like-minded change-makers, who are unafraid to uncover opportunities to invent and deliver new learning experiences in unique ways.

[What you will be working on]

JTC Academy is seeking a self-motivated, resourceful and resilient individual, who shares our passion to delight our users (colleagues) with inspiring learning experiences, our mission to build the competencies and expertise of all JTC officers, and to create a sustainable learning culture in JTC.

Our ideal candidate is a strong manager of development programmes and deliverables, a solid writer, and an experimental thinker with keen instinct for instructional, interaction and experience design. The candidate will be part of a pioneering team of hybrid talents who will be expected to look beyond point solutions as they formulate learning and development strategies and apply design to the creation of new learning content, digital solutions, learning systems, and new user experiences. 

[What we are looking for]

-    Background in Arts & Social Sciences/Service Design /Communication Studies or relevant Cross- and Multi- Disciplinary training (e.g. Data Science & Social Sciences/Humanities combinations) preferred.
-    Strong project and people management skills. Must be able to function as a project leader as well as an individual contributor
-    Possess a strong command of the English language, is effectively bilingual and has the capability to synthesize and present information clearly
-    Good aesthetic sense
-    Proven proficiency in industry-standard publication, animation software tools, design, communications, development and prototyping tools such as Adobe Creative Suite, Photoshop, and Microsoft Office Suite.
-    Competent in defining, planning and managing project deliverables
-    Competent in formulating user surveys and conducting user research
-    Ability to interpret user (internal and external) needs and analyse/ interpret data
-    Skilled and competent in organising thoughts with speed, communicating with clarity and impact, as well as articulating and presenting ideas clearly and persuasively
-    Thrives on being meticulous and a multi-tasker who can adapt and keep to tight timelines and sudden deadlines.
 

Skills Required

  • Background in Arts and Social Sciences, Service Design, Communication Studies, or relevant cross-disciplinary training
  • Strong project and people management skills
  • Ability to function as both a project leader and individual contributor
  • Strong command of the English language
  • Effective bilingual communication ability
  • Ability to synthesize and present information clearly
  • Good aesthetic sense
  • Proficiency in industry-standard publication, animation, design, communications, development, and prototyping tools, including Adobe Creative Suite, Photoshop, and Microsoft Office Suite
  • Ability to define, plan, and manage project deliverables
  • Competence in formulating user surveys and conducting user research
  • Ability to interpret user needs and analyze data
  • Clear, impactful, and persuasive communication and presentation skills
  • Meticulous, adaptable, and able to manage multiple tasks and tight or sudden deadlines
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The Company
HQ: Singapore

What We Do

The Singapore Economic Development Board (EDB) is a government agency responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. It undertakes investment promotion and industry development.

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