The Assistant Mgr, Engagement (AME) reports to the Leader, Group Engagement and provides leadership to the engagement team members in the market area of the Advisor Group or Distribution Channel they serve in.
The role is a player/coach that leads and models the engagement work in the specific market it serves. The AME develops the engagement professionals who provide local leadership, planning, and execution of community and business development through:
- Thrivent’s Community Impact programs and engagement activities in partnership with Thrivent Financial advisors, field leaders and Thrivent Member Networks
- Strategic relationship development with local organizations
- Community growth and development efforts with local field leaders.
This role will cover North and South Carolina and parts of Florida.
DUTIES & RESPONSIBILITIES:
- Provides leadership to align their engagement team members to deliver on three primary areas: Drive Impact, Deliver Value to Clients and Grow Sales. Develops Engagement Leaders and/or Engagement Specialists to deliver outcomes in alignment with Thrivent’s strategic priorities and the Advisor Group growth plan.
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Builds a Membership engagement plan for the market area in collaboration with the Leader, Group Engagement, and other enterprise partners. This plan aligns to the growth plans of the Advisor Group and the plans for community impact, client engagement and growth of the Thrivent Member Network.
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Provides leadership to a strategic initiative within the engagement plan of the Advisor Group such as new or experienced advisor support or the approach to strategic partnerships to bring consistency to the work of the engagement team within the Advisor Group.
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Provides leadership to the business functions of the market area they serve to appropriately integrate the engagement team. Examples include leadership team meetings, community partnerships, and Advisor Group meetings.
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Holds a staff role with the TMN (Thrivent Member Network) board. In time they may serve as President of the Thrivent Member Network once they have demonstrated success in the role.
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Models excellence in engagement work to deliver community impact through Thrivent programs, build new relationships that lead to growth of Thrivent, and deepen the engagement of current clients in the market area they serve.
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Provides leadership to support Membership and Engagement investments in key growth markets, supports Thrivent strategic priorities by engaging community partnerships with church and non-profit organizations and supports advisors with Membership programs and TMN and engagement activities.
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Fosters alignment between Engagement Leaders and Marketing team to ensure advisor engagement and marketing plans are high quality and lead to improved client engagement and growth for the advisor.
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Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.
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Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
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Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
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Budget accountability of approximately $500,000
This role may interact with:
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Engagement Team (SEL, EL and ES) – manager and leader
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Field Leaders - colleague
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Advisor Group staff – colleague
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Advisors - colleague
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Marketing leaders - colleague
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Membership leaders – colleague
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TMN Board - staff
QUALIFICATIONS & SKILLS:
Required:
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Bachelor’s degree or commensurate experience
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Experience with leading remote teams effectively
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Experience developing talent and coaching for performance.
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Experience with community impact
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Ability to facilitate meetings and deliver presentations effectively
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Demonstrated ability to build, activate, and leverage networks
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Must be present 2-3 days per week within market area the position serves in the Advisor Group
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Ability to travel up to 50% and flex schedule to work evenings/weekends occasionally
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Must have proper home office environment to conduct remote work. This includes suitable high-speed internet to conduct the business of the role.
Preferred:
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Knowledge of the financial services industry
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Experience with Salesforce or equivalent CRM and Microsoft suite (Word, Excel, Power point and Teams)
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Experience in an engagement role which led to achieving business outcomes
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Highly connected to the Christian community in the market area served
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Delegation, influence, and collaboration skills
Pay Transparency
Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $88,132.00 - $119,236.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.
What We Do
At Thrivent, we do work that matters—and we're reimagining financial services in ways that help individuals and communities thrive.
With the belief that money is a tool, not a goal, we help over 2 million clients make the most of all they’ve been given through financial advice, insurance, investments, banking and generosity programs.
As a Fortune 500 company with a 100-year legacy, Thrivent is committed to helping people build their financial futures and live more generous lives in their communities and beyond.
For more information, visit thrivent.com. You can also find us on Facebook, Twitter and Instagram. See our social media privacy policy and page guidelines at thrivent.com/privacyandsocial.
