Assistant Manager, Client Engagement & Campaign

Posted 3 Days Ago
Be an Early Applicant
Hong Kong, Central, Central & Western District
Senior level
Fintech • Payments • Financial Services
The Role
The Assistant Manager, Client Engagement & Campaign will develop and execute client engagement activities and campaigns for insurance products, collaborate with marketing teams, maintain campaign records and performance metrics, assist with administrative tasks, and stay updated on industry trends to enhance client engagement.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Responsibilities:

  • Develop and execute client engagement activities and/or campaigns to promote insurance products according to the needs of clients of respective client proposition/segments
  • Collaborate with the various internal stakeholders in identifying the client proposition/segments and develop respective client journey
  • Collaborate with the marketing team to create engaging content for campaigns, ensure effectiveness and consistent brand messaging
  • Maintain accurate records of campaign responses and feedback
  • Monitor campaign performance and provide regular reports on key metrics, including engagement rates, conversion rates, and ROI
  • Assist with administrative tasks, such as preparing reports, scheduling appointments, and organizing client events
  • Stay up-to-date with industry trends and best practices to identify opportunities for improving client engagement and campaign effectiveness

Job Requirements:

  • Bachelor's degree in marketing, communications, or related field preferred
  • Minimum 5 years of experience in marketing, or related field in financial sectors. Knowledge of insurance industry and products is a definite advantage.
  • Strong presentation, communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines
  • Proficiency in Microsoft Office and experience using marketing automation software/CRM tools

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 12 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Marketing

Posting End Date:

28/11/2024

The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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