Major Food Group is hiring a talented and passionate Assistant Maitre D to join our team at Contessa!
Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
RESPONSIBILITIES:
- Greet & treat all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests expectations.
- Oversee dining room operation in a restaurant
- Help the flow of traffic in and out of the restaurant.
- Engage guests, act as an ambassador of the restaurant in both personality and knowledge.
- Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
- Performs other duties as directed.
REQUIREMENTS:
- At least 2 years experience leading a front door team in a restaurant
- Professional, articulate, friendly, and punctual.
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient in computer skills including POS systems, OpenTable, Word and Excel.
- Experience in high-volume restaurants is a plus.
- Experience in New York Times 2- or 3-star restaurants preferred.
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- 401(k) + company match
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Skills Required
- At least 2 years of experience leading a front door team in a restaurant
- Professional, articulate, friendly, and punctual demeanor
- Drive to provide exceptional service
- Full-time flexible availability, including days, nights, weekends, and holidays
- Ability to stand and walk for 8 hours, bend, push, pull, and lift 30 pounds
- Proficiency with computer skills, including POS systems, OpenTable, Word, and Excel
- Experience in high-volume restaurants
- Experience in New York Times two- or three-star restaurants
What We Do
Major Food Group (MFG) is a hospitality company founded by Mario Carbone, Rich Torrisi, and Jeff Zalaznick. In the span of a decade, MFG has evolved from operating a small restaurant in downtown Manhattan, Torrisi Italian Specialties, into one of the most acclaimed hospitality groups in the world. They have pioneered a celebratory style of dining at such iconic restaurants as CARBONE and The Grill, forged groundbreaking partnerships with leading designers and luxury brands, and opened hotels including The Ludlow Hotel in Manhattan and The Newbury in Boston. Since 2020, the company has expanded to several markets, from South Florida to Paris, while exploring new ventures like the private membership venue ZZ’s Club in Miami and The Crown Club at Brooklyn’s Barclays Center. In addition to building renowned restaurants, MFG is proud of its support of various social causes and its lasting partnership with the Robin Hood Foundation, one of New York City’s most important forces in the fight against poverty. Major Food Group restaurants have collectively been awarded three Michelin stars historically, and Torrisi currently maintains one Michelin star. MFG seeks to transcend traditional hospitality models by offering multi-dimensional, immersive experiences that are deeply-rooted in and inspired by relevant history and culture. Every aspect of each concept is meticulously designed and extensively researched with the goal of transporting guests upon arrival. They are created and operated in a way that is respectful of the past, exciting for the present, and sustainable for the future. More than brick and mortar establishments, MFG’s brands represent a way of life. They tell complete stories and provide guests with unforgettable experiences.
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