Assistant Front Office Manager

Posted 10 Days Ago
Be an Early Applicant
Kalutara
Junior
Retail • Hospitality
The Role
Assist the Front Office Manager with daily operations, maintain quality in products and services, design and run training plans, ensure adherence to standards, promote upselling, and collaborate with other departments for guest satisfaction.
Summary Generated by Built In

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation. You will support efforts to maintain the highest level of quality in both products and services including the design of training plans, and running of training sessions for all Front Office team members. You will help to ensure that all brand and Standard Operating Procedures are being adhered to and continue to capture best current practice in new SOPs relating to Front Office operation. It will be your personal responsibility to drive upselling within the Front Office Department, and to work together effectively with all other departments to ensure a great experience for all of our guests.

Qualifications

• College degree in hotel management or related field
• Previous experience in a Front Office management role
• Strong commercial/business acumen
• Experience with Front Office Systems
• Fluent in English both written and verbal

The Company
Nuea Bangkok City
3,332 Employees
On-site Workplace
Year Founded: 1978

What We Do

Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

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