Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Assistant Food and Beverage Director
Kalahari Resorts & Conventions is seeking an Assistant Food and Beverage Director. In this role, you will assist the Food and Beverage Director with providing a safe, effective, efficient, organized, quality oriented and profitable restaurant and food and beverage operation. You will also assist in planning, organizing, executing, training and leadership, necessary to achieve objectives in sales, costs, employee retention, guest satisfaction, food quality, cleanliness, sanitation and safety of all food and beverage venues.
As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll elevate the guest experience by ensuring exceptional dining quality, seamless service, and consistent operational excellence across all venues. You’ll also support associates by fostering a collaborative, well-trained, and guest-focused team environment, empowering staff to deliver memorable hospitality.
The anticipated hire date for this position is late Summer 2026.
Key Responsibilities
- Lead and develop department supervisors and associates through coaching and training.
- Oversee financial performance including budgeting, forecasting, and cost controls.
- Maintain compliance with health, safety, and sanitation standards across all outlets.
- Collaborate with culinary and banquet teams to enhance menus and event offerings.
- Monitor guest feedback and implement improvements to elevate satisfaction.
- Support recruitment, onboarding, and scheduling to maintain optimal staffing levels.
- Drive operational efficiencies by optimizing workflows, technology, and resources.
What We’re Looking For
- Five years' extensive managerial and supervisory experience in restaurant, bar, banquet and kitchen management within a large hotel, resort or multi-unit environment.
- Proven ability to manage multiple outlets, high-volume operations, and large teams.
- Excellent communication, leadership, and conflict-resolution skills.
- Serv Safe Manager Certification.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Skills Required
- Five years' managerial and supervisory experience in restaurant, bar, banquet and kitchen management within a large hotel, resort or multi-unit environment
- Proven ability to manage multiple outlets, high-volume operations, and large teams
- Excellent communication, leadership, and conflict-resolution skills
- Serv Safe Manager Certification
What We Do
Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.
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