Assistant Director of Operations- State Prog Admin

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Job Description

POSITION PURPOSE

The Assistant Director of Operations is responsible for the overall management of operations at the Herb Brooks National Hockey Center (HBNHC).  This position monitors staffing and equipment expenses to meet the financial goals of the HBNHC budget.  This position will plan, manage, and execute appropriate coverages for scheduled facility activities.  Responsibilities include overseeing ice-related equipment and field of play maintenance, coordinating custodial services and ensuring on-time facility operations.  This position may provide coverage for nights and weekends based on event schedules.

PRINCIPLE RESPONSIBILITIES AND RESULTS

This position will develop, train, and implement standard operating procedures for the ice surfaces and related fields of play at the HBNHC.  Responsibilities include ice maintenance, ice making/painting, and equipment maintenance/operation. The position is responsible for maintaining the field of play commensurate with NCAA Division I ice hockey standards, to include inspections of dasherboard system, spectator netting and other related equipment. Responsibilities include planning and executing annual ice installation, coordinating ongoing ice maintenance, and overseeing preventative maintenance schedules for related equipment. This position is responsible for establishing and maintaining standard operating procedures for all full-time and part-time ice resurfacer operators within the HBNHC. This position is responsible for implementing and executing the indoor air quality regulations and standards for enclosed arenas per Minnesota Department of Health.

Priority:           Essential                     Percent of Time:  45%                               

The Assistant Director of Operations is responsible for coordinating and managing the overall operations and facility maintenance of the HBNHC. This position will submit work orders and liaise with skilled facility trades for any major repairs and maintenance for the HBNHC, including exterior grounds. Responsible for communicating with the Director of the HBNHC on work order status from initial planning phases to final completion. Collaborate with full-time and student staff to uphold high-level customer service standards providing a clean, safe, and friendly environment for all user groups.  Additional duties include opening and closing the facility, safeguarding and managing interior spaces, and liaising with General Maintenance Workers for custodial and minor maintenance duties within the facility

Priority:           Essential                     Percent of Time:  25%                   

The Assistant Director of Operations is responsible for overseeing, implementing, and executing student staff training for all operational positions within the HBNHC.  This position will supervise the full-time Ice Makers(s) and part-time student staff within the HBNHC. Responsibilities include coordinating and communicating staff coverage for facility programming, event schedules, and operational priorities. The Assistant Director of Operations will be responsible for working with the Assistant Director to onboard, train, supervise, evaluate, schedule, and offboard part-time student staff.  This position will be responsible for recommending promotional opportunities for part-time student staff.

Priority: Essential                    Percent of Time:  20%

The Assistant Director of Operations will develop, implement, and maintain accurate logbook records for preventative maintenance programs, ice resurfaces, ice maintenance, and equipment within the field of play. This position will be responsible for ensuring accurate measurement and recording of Indoor Air Quality within the HBNHC and submitting completed quarterly logbooks to the Director. The Assistant Director of Operations will manage, record, and submit Field of Play (FoP) Reports for all SCSU ice hockey competitions. This position will assist the Director with short-term operational planning and long-range capital improvements. The Assistant Director of Operations will plan and recommend equipment and operational purchases within the HBNHC.

Priority: Secondary                 Percent of Time:  7%              

Perform other duties as assigned.

Priority:  Secondary                Percent of Time:          3%

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Minimum Qualifications

• 2-years of professional experience managing an ice arena

-an Associates can substitute for 6 months experience, BA/BS can substitute for 1 year experience, Master's can substitute for 1.5 years of experience

• 1-year providing work direction and scheduling staff

• Outstanding communication skills (verbal and written)

• Basic computer proficiency (Apple, Microsoft, Adobe, etc.)

• Critical thinking and organizational skills

Preferred Qualification 

• Must have a valid Driver’s License for operating a motor vehicle

• Ability to follow written and verbal instructions

• Certified Ice Technician designation

• First Aid and CPR certification

Other Requirements

• Ability to lift 50 lbs.

• Ability to work in cold environment for long periods of time

Please note that successful applicants must be eligible to work in the United States on or before the effective date of appointment. Eligibility includes being a U.S. citizen or national, a lawful permanent resident, or a foreign national authorized to work in the U.S. without the need for employer sponsorship. Employees must maintain work authorization without sponsorship for the duration of their appointment.

Work Shift (Hours / Days of work)

Monday – Friday, 7:00am – 3:30pm

Overtime may be required on nights and weekends to support SCSU events.

About

The successful candidate will share St. Cloud State’s commitment to our mission, and in particular, the value we place in diversity, equity, and inclusion (DEI) as outlined in SCSU’s It’s Time strategic framework. Notably, we uphold the advancement of diversity, equity, and inclusion and engage in intentional actions to address systemic inequities throughout the university and surrounding environment. DEI values, practices, and strategies are embedded into the fabric of our institution and campus community, and they align with the priorities expressed in the Minnesota State system’s Equity 2030 initiative. SCSU expects all of its employees to help advance these practices and to contribute to the development of an anti-racist, inclusive community. 

Employment for this position is covered by the collective bargaining agreement for MAPE which can be found at: https://mape.org/

 St. Cloud State University is committed to excellence and actively supports cultural diversity. To promote this endeavor, we invite individuals who contribute to such diversity to apply, including minorities, women, LGBTQIA+, persons with disabilities and veterans. St. Cloud State University does not discriminate on the basis of race, sex, color, creed, religion, age, national origin, disability, marital status, status with regards to public assistance, sexual orientation, gender identity, gender expression, or status as a U.S. veteran. The Interim Title IX coordinator at St. Cloud State University is Susan Woolf. For additional information, contact the Office of Institutional Equity & Access, (320) 308-5123, Admin. Services Bldg. Rm 121 

Benefits Information:

At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

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