Assistant Director of Operations - Detox Program (49737)

Posted 2 Days Ago
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91335, Reseda, CA, USA
In-Office
65K-75K Annually
Junior
Professional Services
The Role
Leads daily operations at an adult inpatient addiction treatment facility, supervising support staff, managing schedules, resolving crises, and ensuring regulatory, safety, and confidentiality compliance. The role oversees process improvement, quality assurance, client monitoring, grievance resolution, EMR integrity, and after-hours operational support. It also requires facilitating weekly client groups and documenting progress notes.
Summary Generated by Built In

About Us – Mission & Values

At All In Solutions, our mission is to provide quality, evidence-based treatment that leads to long-term recovery for every client who walks through our doors. We believe that connection and purpose are essential to this pursuit, guiding every decision we make and every service we provide.

Summary

We are seeking an Assistant Director of Operations to drive operational excellence, lead frontline teams, and ensure top-tier client care at our adult inpatient treatment facility. This pivotal role demands an adaptable leader capable of seamlessly balancing regulatory compliance, team management, and active crisis resolution in a fast-paced treatment setting. Reporting to the Director of Operations, you will step in as a primary catalyst for administrative efficiency, culture building, and operational stability.

Schedule Requirements

Candidates should be available to work a Tuesday-Saturday or Sunday-Thursday schedule, with preferred hours of either 8AM-4:30PM or 11AM-7:30PM

Key Leadership Capabilities & Focus

  • Drive Fast-Paced Operations: Adapt rapidly to changing facility needs, shifting priorities, and emerging challenges while maintaining continuous 24/7 operational readiness.
  • Team Empowerment & Supervision: Recruit, train, schedule, mentor, and lead support staff to ensure a high-performing, accountable workforce.
  • Crisis Management: Act swiftly and decisively during stressful situations or acute incidents, upholding a safe and therapeutic physical environment.
  • Continuous Process Improvement: Identify operational bottlenecks, implement proactive solutions, and enhance effectiveness across all administrative and support functions.
  • Quality Assurance & Compliance: Oversee adherence to DHCS standards, Joint Commission accreditation criteria, and state/federal confidentiality statutes.
  • Safety & Monitoring Compliance: Review safety protocols, including direct client checks and footage verification, ensuring client well-being and risk mitigation.
  • Direct Facilitation & EMR Management: Create and lead weekly client groups, draft group progress notes, and maintain template integrity within the Electronic Medical Record system.
  • Stakeholder & Grievance Resolution: Investigate staff and client feedback with cultural sensitivity and high integrity, bringing swift resolution to operational or care concerns.
  • After-Hours Leadership: Serve on call after regular business hours to address operational and clinical issues in a timely, decisive manner.
Qualifications

Qualifications & Professional Requirements

  • Substance Abuse Leadership Experience: Minimum of 2 years in a supervisory or management capacity within a healthcare or addiction treatment setting.
  • Licensure/Credentials: Currently Certified or Registered by a DHCS-recognized credentialing body.
  • Education: Bachelor’s Degree preferred (or equivalent combined healthcare leadership experience).
  • Regulatory Expertise: Strong working knowledge of Joint Commission standards, DHCS guidelines, HIPAA/confidentiality laws, and infection control standards.
  • Core Competencies: Exceptional interpersonal and crisis-intervention skills, strong problem-solving capabilities, and total comfort operating within modern EMR platforms (KIPU).

Your skills. Our mission. A brighter future for recovery. Ready to use your expertise to clear the path for life-changing recovery? Join our growing team. Apply now and be ALL IN!

Skills Required

  • At least 2 years of supervisory or management experience in healthcare or addiction treatment
  • Current certification or registration through a DHCS-recognized credentialing body
  • Working knowledge of Joint Commission standards
  • Working knowledge of DHCS guidelines
  • Working knowledge of HIPAA and confidentiality laws
  • Working knowledge of infection control standards
  • Exceptional interpersonal and crisis-intervention skills
  • Strong problem-solving capabilities
  • Comfort operating modern EMR platforms, specifically KIPU
  • Bachelor's degree or equivalent combined healthcare leadership experience
  • Availability for a Tuesday-Saturday or Sunday-Thursday schedule
  • Availability to provide after-hours on-call leadership
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The Company
HQ: Fredericksburg, VA
123 Employees
Year Founded: 2014

What We Do

All In Solutions Behavioral Health owns and operates leading addiction treatment centers in Florida, New Jersey, and California. The company provides evidence-based inpatient and outpatient care for substance use and co-occurring mental health disorders, utilizing trauma-informed therapy and individualized treatment plans to address underlying challenges and support lasting recovery.

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