Assistant Director of Human Resources

Posted 5 Hours Ago
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Fort Lauderdale, FL, USA
In-Office
Mid level
Hospitality
The Role
Supports the Director of Human Resources in leading hotel HR operations, including employee relations, investigations, union and grievance management, compliance, training, onboarding, benefits, workers’ compensation, leave administration, succession planning, engagement initiatives, and HR team supervision. Provides guidance to hotel leaders, maintains legal and company standards, oversees associate documentation and terminations, and assumes HR leadership responsibilities during the Director’s absence.
Summary Generated by Built In

Omni Fort Lauderdale Hotel

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.


JOB PURPOSE: Partner with the Director of HR in a leadership role supporting financial objectives, guest service, and company culture through strategic planning and development of organizational structure and policy that contribute to increased productivity, quality, and profitability. Supervise and train both hourly and management team members, partnering closely with the Director of HR to implement policies, culture, and leadership initiatives. From conducting investigations to implementing training programs and ensuring legal compliance, you'll play a pivotal role in maintaining Omni's standards and fostering a positive work environment.

 

 

 

ESSENTIAL JOB FUNCTIONS:

  • Supervise and train hourly and management Human Resources team members.
  • Partner with the Director of HR in all areas of Omni policy, culture and leadership.
  • Implement training and development programs. Recommend new programs based on need.
  • Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
  • Assist the Director of HR in the creation of responses to employment litigation from Federal and State offices.
  • Maintain an effective working relationship with the union based on mutual respect of applicable Collective Bargaining Agreements “CBA”.
  • Ensure Omni leaders are educated on the particulars of the Collective Bargaining Agreement for their areas.
  • Handle union issues including grievances, mediations and arbitrations.
  • Fulfill all the responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary
  • Provide guidance and advice to department heads and leaders at all levels of the hotel on employee relations issues. Ensure our leadership team upholds Omni culture and complies with the law.
  • Assist the Director of HR in developing and maintaining an active “Succession Plan” for all departments of the hotel.
  • Ensures all Omni Benefits programs are implemented according to standards.
  • Ensure on-boarding of new associates is implemented according to Omni standards.
  • Ensure employee terminations are implemented according to Omni standards.
  • Maintain legal compliance at all times. Ensure that team is up-to-date with evolving legislation and compliance.
  • Maintain all Associate Service Center Standard Operating Procedures.
  • Ensure the Associate Services complies with Internal Audit requirements.
  • Ensure the department meets the standards of the HR Assessment.
  • Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
  • Ensure all Omni Training Programs are implemented successfully.
  • Ensure the hotel complies with all training required by law (ex: RBS, Food Handler, Sexual Harassment) etc.
  • Manage the Worker’s compensation & LOA processes
  • Co-chair our Social Committee to plan and execute exciting, fun and interesting associate events at least quarterly.
  • Consistently works to define Omni culture and Six Pillar philosophy on the property. Reflects and adapts to varying situations based on adherence to Omni culture and Standard Operating Procedures.
  • Responsible for clear and accurate documentation of all associate issues, on a timely basis following counseling and disciplinary procedures. Ensure legal liability of the company is protected at all times.
  • Fulfill reasonable requests of management as directed by Director of HR, GM or Managing Director.
  • Conduct exit interviews for all terminating associates and ensure final clearance and pay check distribution.

QUALIFICATIONS:

  • Must have at least 3 years of experience in Human Resources.
  • Minimum of 3 years of experience in a Human Resources leadership role, with at least 2 years of experience as a Sr. HR Manager or 1 year of experience as an Assistant Director.
  • Must have significant employee relations experience at a decision-making level, including experience conducting investigations, managing the coaching and counseling and handling grievances.
  • Must have a well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance and compliance.
  • Bachelor's Degree
  • Must have outstanding verbal and written communication skills, ability to coach, counsel, advise, mentor and motivate associates and managers at all levels.

Preferred:

  • Hotel/Resort experience strongly preferred.
  • Bilingual (English/Spanish).
  • Experience in a unionized hotel preferred and a strong asset
  • Experience conducting and implementing training and development programs
  • Large hotel / resort experience preferred.
  • Previous union experience preferred.

 

ENVIRONMENT & POSITION ANALYSIS

  • Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift.
  • Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

 

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Skills Required

  • At least 3 years of Human Resources experience
  • At least 3 years of Human Resources leadership experience
  • At least 2 years of experience as a Senior HR Manager or 1 year as an Assistant Director
  • Significant employee relations experience at a decision-making level
  • Experience conducting investigations, coaching and counseling, and handling grievances
  • Well-rounded Human Resources background, including employee relations, benefits, training, safety, liability avoidance, and compliance
  • Bachelor's degree
  • Outstanding verbal and written communication skills
  • Ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels
  • Hotel or resort experience
  • Bilingual English and Spanish
  • Experience in a unionized hotel
  • Experience conducting and implementing training and development programs
  • Large hotel or resort experience
  • Previous union experience

Omni Hotels & Resorts Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Omni Hotels & Resorts and has not been reviewed or approved by Omni Hotels & Resorts.

  • Healthcare Strength — Health coverage is presented as comprehensive, including medical, dental, vision, telemedicine, employee assistance, and disability options. Feedback suggests these offerings exceed a basic hospitality package when combined with other core benefits.
  • Retirement Support — Retirement benefits include a 401(k) with employer match, complemented by savings options such as HSAs and FSAs. Feedback suggests these elements add meaningful long-term value alongside base pay.
  • Wellbeing & Lifestyle Benefits — Travel and lifestyle discounts—covering hotel rooms, dining, spas, retail, transportation, and theme parks—are highlighted as strong perks. Tuition assistance, education discounts, leadership development, and hardship support further enhance the overall benefits experience.

Omni Hotels & Resorts Insights

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The Company
HQ: Dallas, TX
8,190 Employees

What We Do

Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One"​ associate empowerment program.

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