Assistant Director for Financial Aid

The University of Lynchburg, a private, regional university in the beautiful foothills of the Blue Ridge Mountains in Central Virginia, is seeking applicants for a full-time Assistant Director of Financial Aid position in the Department of Enrollment.

This position reports to, is supervised by, and evaluated by the Executive Director of Financial Aid. The evaluation of work performance will be ongoing and will be carried out by the Executive Director of Financial Aid and the Assistant Vice President for Enrollment Management. It will include the specific duties and responsibilities of this position description plus employee attitude and general working behavior.

Job Type: FT (Benefits Eligible)

Job Purpose:

• As the Assistant Director of Financial Aid, you will play a pivotal role in the leadership and management of the Financial Aid department, ensuring the efficient and effective delivery of financial aid services to students.  Additionally, this position fosters effective collaboration with Student Accounts in matters pertaining to bills and coordinates with admissions to effectively recruit and retain students.   In this multifaceted position, your primary responsibility will be to oversee the administration of graduate financial aid and back-end processing.

Specific Job Duties:

• Provide support to the financial aid and admissions team, fostering a collaborative and high-performance work environment while ensuring compliance with federal, state, and institutional regulations

• Counsel prospective and current students and their families through the financial aid process via phone, email, video/in person meetings, and presentations.

• Work in adherence with university, state, and federal guidelines and communicate such policies effectively to students/families.

• Work closely with prospective students and families, alongside various departments, to provide guidance and support for a seamless prospective and current student experience.

• Work closely with enrollment teams to assist with recruitment efforts as they pertain to questions surrounding financial aid processes, eligibility requirements, aid and affordability options

• Assist with SCHEV VTAG certification/reports.

• Assist with processing of student loans.

• Assist with undergrad questions regarding packaging, budget, covering just cost, etc.

• Assist/support reconciliation between student accounts and financial aid processing system.

• Attend financial aid training to remain current with federal, state, and institutional policies.

• Reviews and assists with undergraduate student scholarships.

• Assists with troubleshooting and testing Colleague releases and processes for financial aid.

• Execute any supplementary responsibilities that may be necessary.

Starting Salary:

• Dependent on experience

Benefits:

• Generous paid vacation, personal days, paid sick time and family leave, comprehensive insurance (medical, dental, vision, etc.) and retirement plans, flexible spending account, tuition remission, life and long-term disability insurance, and more. Learn more about employment benefits at the University of Lynchburg.

Schedule: 

• 8:30 am - 5:00 pm (7.5 hours/day with some evenings and weekends to meet needs of the department may be required

Experience/Skills:

• Ability to communicate effectively and have the ability to understand, comprehend and follow directions
• Must have good teamwork skills
• Experience with Colleague and Slate
• 1 - 3 years of experience in higher education financial aid or admissions
• Knowledge of federal and state financial and programs and regulations

Physical Demands:

• Prolonged standing/setting/wrist movement

Required Qualifications:

• 1-3 years of experience in higher education financial aid services or admissions

Preferred qualifications:

• 3-5 years of experience in higher education financial aid services

Education: 

• Bachelor’s Degree required
• Master’s Degree preferred

Work Remotely:

• No

We seek candidates who are committed to the University of Lynchburg’s efforts to create an environment that fosters a student-centered environment, develops the breadth of knowledge associated with liberal education, respects and supports diversity, equity, and inclusion, values and celebrates diverse faith traditions, and sustains close working relationships among faculty, staff, students, alumni, and community partners.

Candidates must successfully pass a background check that is satisfactory to the University. 

Submit a cover letter, résumé, and three professional references to: 

Human Resources Jobs Page

The University of Lynchburg is dedicated to inclusive excellence. We celebrate the diversity of our common life, affirming our different histories, realities, and identities. All belong here. 

As a testament to our strong commitment to accessibility, diversity, and inclusion, we will attract, celebrate, and retain a community of diverse students, staff, and faculty; foster belonging; and create a campus environment that embraces civil discourse and accountability for our words and actions. 

The University of Lynchburg embraces diversity in its broadest sense. We will cultivate an inclusive, equitable, and safe campus climate grounded in mutual respect and understanding, where all members of our diverse learning community - alumni, employees, learners, visitors, and volunteers- can thrive. 

The University of Lynchburg is an equal-opportunity employer.