We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!
Please apply today if this opportunity looks like the right fit for you.
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Position Overview
The Assistant Director, Financial Aid in the Financial Aid Department reporting to the Associate Director, Financial Aid is responsible for successfully awarding all sources of financial aid both to incoming and returning graduate students while remaining in compliance with all federal and state regulations. This position will also process loans, reconcile funds and provide great customer service to both internal and external customers. Must have strong oral and written communication skills as well as the ability to work independently in a fast-paced environment
About Endicott College
Endicott College is a vibrant community located on Boston’s North Shore, with a beautiful oceanfront campus in Beverly, Massachusetts. We’re known for combining academic excellence with hands-on learning, and we take pride in fostering a supportive environment for both students and employees.
Working at Endicott means joining a close-knit campus community where your contributions matter and where collaboration, creativity, and professional growth are valued.
To learn more about our employee benefits click here.
Key Responsibilities
Assist with awarding of federal, state, and private sources of financial aid for both incoming and returning graduate students.
Counsel prospective and returning graduate students on all aspects of financial aid.
Perform Verification for selected students and review other documents required based on ISIR processing, to ensure compliance with Title IV regulations.
Monitor and keep up with changes in graduate aid funding, processing, or regulations
Assist with private and federal loan processing for both graduate and undergraduate students, and follow-up as needed.
Reconciliation of federal and private loan funds on a monthly basis to ensure all awarded funds have been received, and all received funds have been transferred to the correct student’s account
Represent the Financial Aid Department and provide presentations if needed at various college-related functions both virtual and in person
Support the Undergraduate Financial Aid team with coverage of counseling and other duties during busy times or vacations, as needed.
Support the Associate Director of Student Employment as needed.
Perform other duties as assigned.
Community Engagement
Be an active participant in the life of the College by attending and supporting key events like Commencement, Homecoming, and other all-hands-on-deck gatherings. Show a spirit of collaboration and community involvement, including volunteering when possible.
Reporting Structure
Reports to the Associate Director of Financial Aid. Works under general supervision.
Supervisory Responsibilities
None
Core Competencies
Reliability: able to get the job done, available and engaged with the job and the Endicott community.
Organization: organizes time and resources well so that work is done efficiently and on time.
Communication Skills: has clear, effective and efficient ways of communicating, both orally and in writing.
Adaptability: shows a willingness to adopt new ideas and to do things differently.
Follow Through: takes ownership of projects and sees them through fruition.
Customer Service: anticipates the needs and responds to queries in a timely, competent, and approachable manner.
Initiative/Personal Leadership: identifies opportunities for improvement and actively contributes to solutions.
Team Player: shows a willingness to collaborate and share information, knowledge and experience with team members.
Qualifications and Skills
At least two years’ experience working in a Financial Aid Office setting or related environment.
This position requires outstanding written and oral communications and interpersonal skills, including sensitivity to and experience working with people of diverse backgrounds, experiences, and abilities.
Problem-solving, and analytical ability typically acquired through attainment of a bachelor’s degree.
Outstanding customer service skills; true commitment to providing solutions in a timely manner. Ability to work quickly, independently, and accurately, prioritizing work based on urgency and demand.
Ability to adapt to a changing environment and handle multiple priorities.
Uses sound judgment and discretion when handling confidential matters
Preferred Qualifications
Experience working in a financial aid management system; experience working with Workday for Financial Aid a plus.
Working knowledge of Federal Title IV regulations and processes, especially awarding of Federal Direct Loans. Prior Experience with Common Origination & Disbursement (COD) and National Student Loan Data System (NSLDS) preferred.
Experience working with graduate student populations a plus.
Excellent Microsoft Office skills, especially Microsoft Excel and Word preferred.
In compliance with Massachusetts pay transparency law, the annual base salary range for this position is $60,000 - 65,000. Endicott College considers factors such as (but not limited to) the scope and responsibilities of the position, relevant work experience, education, specialized skills, internal equity, and external market data when extending an offer. The final salary is determined by the Human Resources Office based on these factors. This range reflects base salary only and does not include benefits or other compensation.
Effective Date of Current Version: Month, Year November 2025
Top Skills
What We Do
Founded in 1939, Endicott College is located in Beverly, Massachusetts on 235 acres of oceanfront property. The College offers doctorate, master’s and bachelor degree programs in the professional and liberal arts. Students have come to embrace Endicott’s commitment to experiential learning, which combines theory with hands-on, career-related experience. Today, more than 2,900 traditional undergraduate students pursue degrees on the Beverly campus, and 1,200 students enroll in doctoral, graduate, and accelerated undergraduate in online, hybrid and in-person programs at Endicott College
