Salary Range: $38,289-$59,805. Compensation will be commensurate with the requirements of the position and the candidate’s relevant experience and education
Major Responsibilities:
- Assist with coordination of the college’s federal work study program for on campus and off-site community service positions. Collaborate with non-profit agencies to bring various FWS opportunities to our student population.
- Provide both individual and group counseling regarding availability of financial assistance, explain the FAFSA application process and assist with completing of applications.
- Process applications and other materials related to financial assistance, including Pell grant, student/parent loan applications, and assist students with verification processes to determine student eligibility.
- Package financial aid awards, disburse funds, notify students and agencies of disbursements and process necessary reports related to federal, state, and institutional aid programs.
- Maintain accurate electronic records for student aid applicants and helps in collecting data for required reporting.
- Monitor and enforce academic standards of progress.
- Assist with awarding scholarships established by Ivy Tech Foundation. This will include outreach to students. Monitor scholarship software and annual updates as required.
- Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
- Communicate financial aid policy and procedure changes effectively to the Fort Wayne and Kosciusko campuses.
- Maintain and update financial aid data on the Banner platform.
- Process forms for external agencies including forms for housing, FSA Income and Expense forms, Workforce Development and Vocational Rehabilitation.
- Assist in workshops such as College Goal Sunday, high school Financial Aid Nights, orientations and other activities on campus designed for students and outside entities.
The above list of duties is not an exhaustive list. Other duties associated with the position may be assigned.
Minimum Qualifications:
An associate degree or industry related certification along with three (3) to four (4) years' related work experience. Direct experience in customer service or Higher Education in one of the following areas: registration, records, financial aid, or admissions. Bachelors preferred.
Preferred Qualifications:
Degree preferably in a business discipline or public administration. Demonstrated leadership qualities preferred. Experience with financial aid information systems preferred. Supervisory experience preferred.
Other Requirements:
Official college transcripts required upon hire. All offers of employment are contingent upon an acceptable criminal background check.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Work‑Life Balance
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Skills Required
- Associate degree or industry-related certification
- Three to four years of related work experience
- Direct customer service or higher education experience in registration, records, financial aid, or admissions
- Official college transcripts upon hire
- Acceptable criminal background check
- Bachelor's degree
- Degree in business or public administration
- Demonstrated leadership qualities
- Experience with financial aid information systems
- Supervisory experience
What We Do
Ivy Tech Community College is a public community college system in Indiana that provides technical, vocational, and academic education across more than 70 programs.
