Assistant/Coordinator (CCL)

Posted Yesterday
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Miami, FL, USA
Hybrid
Mid level
Transportation • Travel • Hospitality
The Role
Provides administrative and coordination support for a department, including meeting logistics, reports, presentations, timecard administration, document retention, mailboxes, travel itineraries, expenses, invoices, onboarding, offboarding, equipment coordination, and organizational charts. The role also manages meeting minutes, action-item follow-up, departmental communications, and coverage for other support staff.
Summary Generated by Built In

The Assistant/ Coordinator position coordinates, integrates and administers a range of diverse duties in the support of a function/team within the department.  Provides support based on an estimated 90:1 ratio between employee and assistant.  The role is not solely dedicated to only one or two leaders but is expected to support the various day to day needs of the team.

Essential Functions:

  • Exercise confidentiality and diplomacy. Perform assigned support duties specific to the team/dept (e.g. Collect and validate data, create routine reports, create/modify presentations, administer department programs and procedures. Provide administrative related support services, manage coordination of large-scale virtual meetings, respond to inquiries, and partner with IT Help desk as needed. Assist with travel itineraries, including employees and contractors. Track and assist with expenses and invoices including any applicable research. Create and update monthly organizational charts for the business using PowerPoint, excel, or Visio.)
  • Assist in the creation of meeting materials such as spreadsheets, documents and presentations. Coordinate the dissemination of meeting materials, take and distribute meeting minutes and follow up on action items with designated action owners. Assist in logistics and coordination related to department/group meetings. These meetings may involve participants from multiple departments and Carnival Operating Companies and would include managing all meeting logistics.
  • Timecard administrator for the department. Responsible for approval of time cards for payroll purposes and accurate entries of PTO, Sick time and other time off entries for the department's employees                                                                     
  • Act as the department's coordinator for Document Retention. Monitor department mailboxes as needed, respond to or route messages. Sort and distribute mail.   
  • Support onboarding and offboarding of employees by coordinating equipment requests/return of equipment, responsible for coordinating set up/cancellation of PNC accounts, mobile accounts, etc. Provide coverage for other support staff in the department when they are out of office.                                                              
  • Performs other duties as assigned                                                                 

Qualifications:

  • 3+ years of administrative support experience and demonstrated accomplishment.                                                  
  • Associate's Degree Required. Bachelor's Degree preferred.

Knowledge, Skills, and Abilities:

  • Ability to communicate confidently at the highest levels and build effective internal and external relationships.
  • Proficient in Microsoft Office Products (Outlook, Word, PowerPoint, Excel, Visio. )
  • Clear and concise communication, both written and verbal, for interacting with colleagues and external contacts.
  • Highly detail oriented and thorough with excellent documentation skills and sense of personal accountability
  • Ability to work independently to resolve problems and queries based on experience
  • Organizational Skills: Ability to manage schedules, prioritize tasks, and maintain efficient workflow
  • Efficiently handle multiple tasks and deadlines while maintaining attention to detail.
  • Ability to provide excellent service to both internal and external stakeholders.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Travel: No or very little travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. 
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site Fitness center at our Miami campus

#LI-Hybrid

#CCL

#LI-CM1

About Us

About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

Skills Required

  • 3+ years of administrative support experience with demonstrated accomplishments
  • Associate's degree
  • Proficiency with Microsoft Office, including Outlook, Word, PowerPoint, Excel, and Visio
  • Bachelor's degree
  • Strong written and verbal communication skills
  • Strong organizational, multitasking, documentation, and time-management skills
  • Ability to work independently and resolve problems and queries
  • Ability to work in-office in the Miami/Fort Lauderdale area Monday through Thursday

Holland America Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Holland America Group and has not been reviewed or approved by Holland America Group.

  • Wellbeing & Lifestyle Benefits — Travel privileges, cruise discounts, and company-paid travel stand out as distinctive perks that add meaningful value, especially for those who enjoy cruising and international work. Paid training, tuition assistance, and development support further strengthen the overall package for many shoreside roles.
  • Healthcare Strength — Health coverage is presented as part of a solid, comprehensive package for eligible full-time employees, with onboard medical care available for shipboard staff. Despite role-based variations, healthcare benefits remain a core component of total rewards.
  • Retirement Support — A 401(k) plan and, in some roles, an employee stock-purchase plan provide structured retirement savings opportunities. These programs contribute to a competitive offering for eligible shoreside employees.

Holland America Group Insights

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The Company
HQ: Seattle, WA
8,898 Employees
Year Founded: 1873

What We Do

Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.

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