About the Community: Monterra at Bonita Springs is a 244-unit luxurious apartment community conveniently located in the heart of Bonita Springs, FL. Residents at this community have exclusive access to various amenities, including a shimmering pool, 24-hour fitness center, lighted tennis court, and a clubhouse.
About the Role: Northland is seeking an Assistant Community Manager to oversee and support the day-to-day operations of the community in partnership with the Community Manager. This hands-on role supports a variety of community management functions and ensures compliance with company policies and procedures. Key responsibilities include overseeing rent collection and delinquency management, as well as assisting with the supervision of maintenance staff in the Community Manager’s absence. The Assistant Community Manager also contributes to the community’s financial performance through effective budget management, cost control, and profitability initiatives. Additionally, this role oversees leasing activities, including responding to prospective residents, conducting tours, following up on leads, and executing leasing strategies to achieve occupancy goals.
Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.
Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- At least two years of experience in a sales or customer-facing role is required. Hospitality or property management experience is strongly preferred.
- The ability to multitask and manage time effectively while adhering to certain deadlines.
- Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
- Previous experience leading a team or others is preferred.
Benefits Highlights:
- Competitive Bonus Structure
- 401(k) + Company Match
- Medical, Dental, & Vision Insurance
- Generous PTO (including birthdays & well-being time)
- Employee Apartment Discounts
- Employee Assistance Program
- Educational & Vocational Assistance
Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.
Skills Required
- At least two years of experience in a sales or customer-facing role
- Ability to multitask and manage time effectively while meeting deadlines
- Strong communication skills and ability to collaborate with staff, residents, and vendors
- Previous experience leading a team or others
- Hospitality or property management experience
What We Do
Northland is a real estate private equity firm with $8 billion of assets under management, including more than 27,000 residential units and 1.3 million square feet of commercial space, and a $3 billion development pipeline. The firm's core competency is the acquisition, development, long-term ownership, and management of multifamily and mixed-use assets across 16 states, with concentrations in New England, the Southeast, Florida, Texas, the Southwest, and California.
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