Assistant Community Manager

Posted 9 Days Ago
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Goose Creek, SC, USA
In-Office
Senior level
Real Estate
The Role
Supports Community Managers in operating multifamily properties, including rent collection, budgeting, expense control, deposits, invoice processing, payroll, resident relations, accounting, compliance, contractor coordination, and staff supervision. The role manages communities in the manager’s absence, maintains accurate property records in software systems, resolves resident concerns, and ensures adherence to Fair Housing, ADA, OSHA, EPA, and life-safety requirements.
Summary Generated by Built In

Description

Fortis Property Management 

Job Title: Senior Assistant Community Manager

Weekly Hours: Full-Time (Hourly)

Property Location: Faris Strawberry  Station/Faris Goose Creek/ Faris Moncks Corner 

Property Type: Conventional

Position Overview:

The Senior Assistant Community Manager supports the Community Manager in optimizing the performance, efficiency, and profitability of all assigned properties. Driven by ownership and investor goals, this role ensures maximum resident satisfaction while maintaining high operational standards. Key responsibilities include resolving resident issues, managing accounts receivable and payable, and ensuring accurate data entry in Yardi.  

Why Join Fortis Property Management?

At Fortis, our success is built entirely on the talent and dedication of people like you. We pride ourselves on cultivating a team of thoughtful, innovative, and driven professionals. To reward your hard work, we offer a highly competitive commission and bonus structure. We are deeply committed to your professional growth, actively promoting from within because we believe the leaders of tomorrow are working with us today.

Job Description/Principal Duties and Responsibilities:

Financial

  • Assist in the preparation of the annual operating budget
  •  Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
  •  Ensure all bank deposits are made in accordance with Company policy and procedures
  •  Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
  •  All on-site accounting functions
  •  Collect and process all payroll for the community

Resident Relations

  •  Provide superior customer service
  •  Resolve resident concerns

Staff Relations and Administration

  •  Management of the community in the absence of the Community Manager 
  •  Adherence to and proper implementation of all Fortis Properties Management policies and procedures
  •  Thorough knowledge of the computer system 

 Knowledge of and adherence to the following:

  • Fair Housing policies and procedures 
  • Life/Safety issues 
  • ADA, OSHA, EPA policies and procedures 

Other duties as needed or required

Supervision Received:

The Assistant Manager will report to the Community Manager and/or Regional Property Manager. 

Supervision Exercised:

The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.

Qualifications & Skills:

 Education 

  • Two or four year college degree preferred 
  • High School graduate or equivalent 

 Experience 

  • Minimum of 2 years multi-family property management. 
  • Strong marketing and sales background 
  • Accounting system functions
  • Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
  • Computer skills to include Microsoft Office (Word, Excel) 

 Special Skills 

  • Ability to successfully interact with people 
  • Organizational skills 
  • Strong communication skills both orally and written
  • Good decision making ability 
  • Professional image   
  • Valid driver’s license required 
  • Bilingual (English/Spanish) preferred

Benefits (Full-Time Employees Only)  

  • Competitive compensation based on experience and qualifications
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA) options
  • 401(k) retirement plan (eligibility per company policy)
  • Paid Time Off
  • Company-paid Holidays
  • Professional development opportunities
  • Career advancement within a growing organization

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The Company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). 

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • High school diploma or equivalent
  • Two or four year college degree
  • Minimum two years of multifamily property management experience
  • Strong marketing and sales background
  • Experience with accounting system functions
  • Proficiency with property management software such as Yardi, RealPage, MRI, or AppFolio
  • Computer skills, including Microsoft Office, Word, and Excel
  • Ability to interact successfully with people
  • Organizational skills
  • Strong oral and written communication skills
  • Good decision-making ability
  • Professional image
  • Valid driver's license
  • Bilingual English and Spanish skills
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The Company
HQ: Atlanta, GA
106 Employees
Year Founded: 2021

What We Do

Fortis Property Management is an Atlanta-based company focused on managing multifamily communities across the southeastern United States. It manages communities in several states and helps prospective residents find apartment homes, with employees serving as community guides. Its services include property operations, construction management, advisory and consulting, portfolio audits, due diligence, marketing and public relations, financial services, and training, emphasizing comprehensive solutions and quality service.

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