Assistant Community Manager

Posted Yesterday
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Jordan, MN, USA
In-Office
Entry level
Real Estate
The Role
Supports daily operations at a senior apartment community by assisting with leasing, resident relations, renewals, waiting-list management, work orders, inspections, vendor coordination, emergency calls, reporting, and invoice processing. Maintains property records and enters leasing, maintenance, accounting, and tenant data into RealPage. Provides phone coverage, property information, and administrative support to the Campus Manager.
Summary Generated by Built In

We're seeking a part-time Assistant Community Manager to support our 55+ apartment community in Jordan, MN. This position is 20 hours per week. The schedule is flexible, but hours must be worked during regular business hours, 8am-4pm.

Benefits:

  • 401(k) Match
  • Vacation Time
  • Sick Time
  • Paid Holidays and Floating Holidays
  • DailyPay

Assistant Community Manager Responsibilities:

  • Maintain current knowledge of apartment floor plans, availability, rates, and features.
  • Assist the Campus Manager in monitoring client files to ensure that the leasing staff is quickly processing the application, has obtained all required lease-related paperwork, and scheduled the lease signing.
  • Review and enter into RealPage all renewal leases received from Residents.
  • Assist in and conduct tours with prospects, building and maintaining the waiting list.  
  • Assist in coordinating work orders, communication with residents about status of work orders, schedule vendors, communicate with maintenance on work orders.  
  • Assist in performance of inspections of common areas and apartment units and documentation of records of inspections.  
  • Data entry into Real Page on completed work orders.  
  • As needed, assist in on-call emergencies, after hours calls, assistance with first responders/questions.  
  • Answer the rental office phone, provide information on the property to the public, discuss the process of going on the waiting list.  
  • Work with residents to maintenance positive resident relations – intake of complaints, communicating with Campus Manager on resident reports.
  • Review Rent Roll, Tenant Ledger and Lease Expiration Reports in Real Page for accuracy.  
  • Accurately code, enter into RealPage, and submit all invoices pertaining to the property to GLMC to be paid. Research problematic payables, including but not limited to, contacting vendors directly to resolve outstanding payable issues.

Assistant Community Manager Qualifications:

  • Property management experience required.
  • RealPage and/or property management software experience required.
  • Working knowledge of Microsoft Office applications such as Word, Outlook and Excel.
  • Knowledge of basic property management accounting practices and procedures.
  • Knowledge of basic building maintenance, landscaping and grounds and housekeeping practices and procedures.
  • Must possess a valid driver’s license, acceptable driving record and access to a vehicle and the state-mandated level of automobile insurance.
  • Must reside within 30 minutes of the property.

Flexible schedule, but hours must be worked during regular business hours, 8am-4pm.
20 hours per week

Skills Required

  • Property management experience
  • RealPage and/or property management software experience
  • Working knowledge of Microsoft Word, Outlook, and Excel
  • Knowledge of basic property management accounting practices and procedures
  • Knowledge of basic building maintenance, landscaping, grounds, and housekeeping practices and procedures
  • Valid driver's license
  • Acceptable driving record
  • Access to a vehicle
  • State-mandated automobile insurance
  • Residence within 30 minutes of the property
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The Company
HQ: Minneapolis, Minnesota
178 Employees
Year Founded: 1987

What We Do

Great Lakes Management (GLM) is a Minnesota-based real estate firm that provides development, property management, marketing, home healthcare and consulting services to property owners and investors. GLM operates an expansive portfolio of multi-family, mixed-use, student housing, senior communities along with a variety of office and retail projects. GLM serves the needs of a diverse group of owners including private investors, institutional & private equity firms, charitable foundations, not-for-profit organizations, Community Development Agencies and Economic Development Authorities. At GLM we don’t have a job - we have a Mission – to make a positive difference in the lives of others. We are driven by our core values of Accountability, Compassion and Teamwork. We come to work ready to win the day, every day, which creates a dynamic work environment where employees feel empowered to succeed through support, encouragement and opportunity.

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