Assistant Community Manager
Location: Summit at Hendersonville
Summary
Responsible for supporting the day-to-day operations of the community under the direction of the Community Manager. This role includes leasing, pricing, collections, administration, resident services, and coordination with maintenance. The Assistant Community Manager leads sales efforts from lead generation through closing, ensuring compliance with community policies and application procedures. Must be flexible to work weekends and some holidays.
Essential Responsibilities
- Manage the full leasing cycle to achieve occupancy and revenue goals
- Generate qualified leads through outreach, referrals, marketing, and advertising
- Track closing ratios and coach the leasing team to meet targets
- Ensure accuracy and completion of leasing documentation
- Assist with rent collection and proper posting of payments and fees
- Maintain property standards through regular inspections
- Respond to resident requests and resolve concerns promptly and professionally
- Ensure all rents, deposits, and ancillary income are collected and processed
Responsibilities may be adjusted based on business needs.
Qualifications
- College degree preferred (not required)
- Multifamily leasing, sales, or customer service experience required
- Property Manager License preferred (required within 6 months)
- Experience with property management software (Yardi Voyager, Popcard, Payscan, Rent Café preferred)
- Knowledge of Fair Housing laws
- Strong communication skills and ability to work with diverse groups
Knowledge, Skills & Abilities
- Sales-driven with strong attention to detail
- Effective follow-up skills (phone, email, text)
- Positive attitude, strong work ethic, and self-motivation
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong verbal and written communication skills
- Ability to multitask, maintain confidentiality, and work independently
- Team-oriented mindset
Benefits
Full-time employees are eligible for a comprehensive benefits package, including:
- Medical (HDHP & PPO), Dental, and Vision Insurance
- Short-Term & Long-Term Disability
- Group Life Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- 401(k) Retirement Plan
- 12 Paid Holidays (including Birthday Holiday)
- Up to 130 hours of PTO
About NHE, Inc.
NHE is a Greenville, SC-based real estate management company specializing in HOA management, multifamily housing, and consulting services. We are committed to delivering high-quality service through experienced professionals, strong relationships, and ongoing investment in technology and training.
EOE
Skills Required
- Multifamily leasing, sales, or customer service experience
- Property Manager License (must obtain within 6 months)
- Experience with property management software (Yardi Voyager, Popcard, Payscan, Rent Cafe preferred)
- Knowledge of Fair Housing laws
- Strong communication skills and ability to work with diverse groups
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Sales-driven with strong attention to detail
- Ability to work weekends and some holidays
- Ability to multitask, maintain confidentiality, and work independently
- College degree
What We Do
NHE, Inc. is a diverse real estate management company based in Greenville, South Carolina. The company specializes in property management, development, and service coordination, offering expertise in homeowner association management, multi-family and apartment management solutions. NHE provides professional services to residents and property owners, leveraging extensive experience in government regulations, taxation, and financing strategies to improve properties throughout the Southeast.
