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The Role
Supports daily operations of a multifamily apartment community by assisting with leasing, resident relations, renewals, rent collection, delinquency management, documentation, reporting, and financial administration. The role partners with the Community Manager to maintain occupancy, resident satisfaction, and operational performance while responding to resident and prospect inquiries and supporting onsite team priorities.
Summary Generated by Built In
Assistant Community Manager – Montfort Place Apartments
Location: Dallas, TX
Community: Montfort Place Apartments – 350 Apartment Homes
Address: 5445 Preston Oaks Road, Dallas, TX 75254
Compensation: $22.00–$24.00 per hour, based on experience, plus monthly performance bonuses
Community: Montfort Place Apartments – 350 Apartment Homes
Address: 5445 Preston Oaks Road, Dallas, TX 75254
Compensation: $22.00–$24.00 per hour, based on experience, plus monthly performance bonuses
Grow Your Career in Multifamily Property Management
Gaines Investment Trust is seeking an experienced Assistant Community Manager to join our team at Montfort Place Apartments in Dallas, TX.
This is an excellent opportunity for a multifamily professional who enjoys working with residents, supporting property operations, and contributing directly to the financial and operational success of a community. The ideal candidate is organized, dependable, customer-focused, and comfortable balancing resident relations, leasing, collections, administrative responsibilities, and day-to-day operational priorities.
As Assistant Community Manager, you will work closely with the Community Manager and onsite team to support occupancy, resident satisfaction, financial performance, and the overall success of the community.
Ready to Take the Next Step? Tell Us More Than a Résumé Can.
We want to learn more about you—your experience, how you approach customer service, and what you could bring to the team at Montfort Place Apartments.
Instead of waiting for us to contact you, you can move directly to the next step in our hiring process by completing a short one-way video interview through Spark Hire.
Complete your interview here:
https://hire.li/1w01067jOwvXzCfsQd9md
https://hire.li/1w01067jOwvXzCfsQd9md
The interview can be completed from your phone, tablet, or computer at a time that works for you. You'll answer a few questions designed to help our recruiting and property leadership teams get to know you beyond your résumé.
We encourage you to complete your Spark interview within 3 days of applying so we can consider you promptly for the opportunity.
What You Will Do
- Partner with the Community Manager to support the daily operations and performance of the community
- Build positive relationships with residents and provide professional, responsive customer service
- Assist with resident concerns and follow through to ensure issues are addressed promptly and professionally
- Support leasing activities, including prospect follow-up, apartment tours, applications, lease preparation, and move-in coordination
- Prepare and maintain accurate lease agreements, resident files, notices, and other required documentation
- Manage lease renewals and assist with resident retention efforts
- Collect and post rent payments and maintain accurate resident account information
- Assist with delinquency management, payment follow-up, notices, and eviction processes in accordance with company policies and applicable requirements
- Respond to phone calls, emails, prospects, and resident inquiries with professionalism and urgency
- Assist with property reporting, administrative responsibilities, and financial documentation
- Maintain accurate information and records using Yardi Voyager, CRM systems, and Microsoft Office
- Work closely with the onsite team to support occupancy goals, resident satisfaction, and overall community performance
- Step in to support community operations and team needs when priorities require additional attention
What You Will Bring
- 1+ years of multifamily property management, assistant management, leasing, or related experience
- Strong customer service, resident relations, leasing, and sales skills
- Experience with rent collection, delinquency management, renewals, and resident account administration preferred
- Professional and confident verbal and written communication skills
- Strong attention to detail, organization, and follow-through
- Ability to manage multiple priorities and deadlines in a fast-paced property environment
- Experience with Yardi Voyager, CRM systems, and Microsoft Office preferred
- Ability to work both independently and collaboratively as part of an onsite team
- Dependable work habits and consistent attendance
- Valid driver's license required
Why Join Gaines Investment Trust?
Gaines Investment Trust is a 100% family-owned and operated real estate investment and management company established in 1966. Our long-term ownership approach means we invest in our communities for the future rather than managing properties for short-term results.
We believe strong communities start with strong teams. Our employees are supported by experienced leadership, opportunities to grow professionally, and a company culture focused on accountability, collaboration, and long-term success.
Today, Gaines Investment Trust owns and operates more than 8,000 apartment homes across multiple states, while continuing to maintain the stability and long-term perspective that have defined our company for more than 60 years.
Benefits
Gaines Investment Trust offers a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off
- Paid holidays and a floating holiday
- Company-paid life insurance
- Optional short- and long-term disability coverage
- Accident and critical illness insurance
- Supplemental life and AD&D insurance
- Pet insurance
- Employee apartment discount
- Opportunities for professional development and career growth
Learn more about Gaines Investment Trust at GainesInvestmentTrust.com.
Apply Today — and Don't Wait to Introduce Yourself
Submit your application and then take a few minutes to complete your Spark Hire video interview. It's your opportunity to go beyond your résumé, tell us about your experience, and help our team get to know you sooner.
Skills Required
- 1+ years of multifamily property management, assistant management, leasing, or related experience
- Strong customer service, resident relations, leasing, and sales skills
- Experience with rent collection, delinquency management, renewals, and resident account administration
- Professional and confident verbal and written communication skills
- Strong attention to detail, organization, and follow-through
- Ability to manage multiple priorities and deadlines in a fast-paced property environment
- Experience with Yardi Voyager, CRM systems, and Microsoft Office
- Ability to work independently and collaboratively as part of an onsite team
- Dependable work habits and consistent attendance
- Valid driver's license
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The Company
What We Do
Gaines Investment Trust (G.I.T.) is a 100% family-owned real estate investment and management company headquartered in San Diego, California. Established in 1966, it owns and operates more than 8,000 apartment units across six states and serves over 13,000 residents. The company focuses on long-term ownership and management of apartment communities, land, and strategic industrial and commercial investments for its residents and communities.
