CWS Purpose: “Enhancing Lives the CWS Way”
CWS Values:
Honoring Our Word
Do what you say you will do.
Ethical Dealings are Paramount
Do the right thing all the time, every time.
A Respect for People
Treat others the way you want to be treated.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
What You Will Do
As the Assistant Community Director you will support our mission through considerate and effective communications with residents, while taking ownership of rent collections, maintaining resident records, managing delinquencies, and reporting the property’s financial data.
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What Your Day Consists Of
- Maintain accounts receivable
- Maintain resident records, reporting, and management system
- Provide assistance to the Community Director
- Maintain positive resident relations
- Lease the community
- Market the community
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members
- Participate in the CWS Risk Management and Safety Programs
What You Bring To Us
- High School diploma or GED (required)
- Yardi software experience (preferred)
- 1-2 years of on-site management operations knowledge (preferred)
- Possess a valid driver’s license and current automobile insurance (required)
- Able to adhere to set and variable work schedule, including weekends and emergencies as required
- Able to adhere to company policies, procedures, and practices
- Able to establish and maintain effective working relationships
- Able to maintain a professional and ethical atmosphere
- Knowledge of Microsoft Office and Outlook software
- Able to perform work responsibilities at locations other than “home” property
- Able to travel within major metropolitan areas and may be required to attend company functions in other cities
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.
Skills Required
- High School diploma or GED
- Yardi software experience
- 1-2 years of on-site management operations knowledge
- Possess a valid driver's license and current automobile insurance
- Able to adhere to set and variable work schedule, including weekends and emergencies
- Able to adhere to company policies, procedures, and practices
- Able to establish and maintain effective working relationships
- Able to maintain a professional and ethical atmosphere
- Knowledge of Microsoft Office and Outlook software
- Able to perform work responsibilities at locations other than 'home' property
- Able to travel within major metropolitan areas
What We Do
Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way.” From the minute you join the CWS family, as a resident or team member, you’ll experience the difference. How? We have a signature style which includes friendly team members, responsive service, well-designed floor plans, unique amenities, and spotless communities. We deliver on this by providing teams with the training they need and the perks, benefits, and balance they cannot live without
