Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.
Job DescriptionWHAT’S ON YOUR PLATE?
- Oversees all daily logistics related operations.
- Directing, optimizing and coordinating the full order cycle.
- Leads communication with external suppliers.
- Supervise, coach multiple rider managers and rider trainers.
- Oversees and ensures restaurant onboarding and training.
- Set up SOPs, policies and tools for safety / compliance of riders and partners.
- Help with coordination of marketing campaigns and activities across all brand entities.
- Coordinate with country logistics head on operational zone setup and special projects.
- Responsible for city rider experience and satisfaction score.
- Provide weekly updates to country management on projects & performance progress.
WHAT DID WE ORDER?
- Bachelor's Degree.
- 3-4 years of experience in food/grocery tech industry is highly preferred at a supervisor/managerial level.
- Strong experience and capability in Data Analytics.
- Strong communication skills.
- People management skills: Experience of managing a bigger group of people.
- Stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams.
- Ability to analyze data and derive insights from comprehensive data reports.
- Ability to deal with ambiguity, work under pressure, and handle stress.
Skills Required
- Bachelor's degree
- 3-4 years of experience in the food or grocery technology industry at a supervisory or managerial level
- Strong data analytics experience and ability to derive insights from comprehensive reports
- Strong communication skills
- People management experience, including managing larger teams
- Stakeholder management experience with cross-cultural and cross-functional teams
- Ability to handle ambiguity, pressure, and stress
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
