Job Summary
Provides assistance to the case management and social work staff on an ongoing basis. Communicates, coordinates, disseminates information with team members for care coordination. Performs other duties as assigned.Responsibilities
- Communicates with Case Managers and Social Workers to optimize the utilization/case management processes.
- Prioritizes daily activities to facilitate the utilization/case management processes.
- Participates in discharge planning activities in collaboration with Case Managers/Social Workers.
- Other duties as assigned.
- Completes assigned goals.
Specifications
Experience
Minimum Required
Preferred/Desired
- Two (2) to five (5) years experience in utilization management; medical office or other hospital department.
Education
- High School Diploma Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements.
Minimum Required
- High School Diploma Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements.
Preferred/Desired
- Based on hospital complexity a LPN or BSW could serve in role. Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements.
Training
Minimum Required
Preferred/Desired
Special Skills
- Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams.
Minimum Required
- Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams.
Preferred/Desired
- Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams.
Licensure
Minimum Required
Preferred/Desired
Skills Required
- High School Diploma
- Two to five years experience in utilization management, medical office, or hospital department
- Skill in communicating clearly and effectively using standard English (verbal and written)
- Ability to be organized and prioritize workload
- Proficiency with Microsoft Office software
- Ability to work well with teams
- Licensed Practical Nurse (LPN) or Bachelor of Social Work (BSW) could serve in role
What We Do
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
