Assistant Business Manager

Organized, tenant-focused, and ready to support a thriving residential community? Prime Group is looking for an Assistant Business Manager to help drive tenant satisfaction, leasing success, and smooth day-to-day operations at one of our multifamily properties.

The Assistant Business Manager supports the Business Manager in the efficient operation and management of a multifamily residential property. This role involves assisting with daily administrative tasks, tenant relations, property maintenance, leasing activities, and financial management.

Including but not limited to:

• Maintain regular communication with tenants to assess their needs and promptly resolve any issues
• Foster tenant retention through effective communication and the delivery of exceptional customer service
• Ensure all rents are collected in accordance with the property budget and tenant lease terms
• Enforce the collections process as necessary
• Demonstrate a thorough understanding of leases, ensuring compliance by both tenants and management personnel
• Uphold property rules and regulations for all tenants, including managing Certificates of Insurance (COIs)
• Provide comprehensive reporting on property operations, including developing property-level budgets, tracking work orders, managing recoverable income, coding and approving invoices, reviewing and approving Common Area Maintenance (CAM) reconciliations, and understanding and reporting monthly income/expense variances
• Utilize best practices to hire, train, and supervise maintenance technicians, property management personnel, and other reporting employees
• Act as a liaison between maintenance staff and tenants to ensure all maintenance requests are appropriately addressed

• Bachelor's degree in a related field such as management, real estate, or hotel management
• Minimum of 2 years of experience in property management
• Previous experience working at a lease-up property required
• Self-directed and motivated, comfortable working in a collaborative environment
• Strong analytical skills, excellent written and oral communication skills, and the ability to multi-task
• Expertise in Excel, Word, and property management software such as Rent Manager or Yardi

• Comprehensive benefits package including health insurance, retirement plans, and paid time off
• Collaborative and team-oriented work environment
• Opportunities for professional development and career advancement within a growing organization

Prime Group's vertically integrated approach unifies multiple real estate disciplines under a single roof, sharing a multifaceted vision of improved, sustainable real estate development through diverse strengths, strategic affiliates, and talented in-house professionals. Our portfolio includes retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities, each supported through technology, planning, and experienced personnel. We are a privately owned company with the agility and strength to leverage unique opportunities, and growth is a measure of our success. Since Prime Group began as a residential real estate development company, we have grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.

If you are a motivated Assistant Business Manager with a passion for real estate development and investment, we invite you to apply for the Multifamily Assistant Business Manager position at Prime Group.

Thank you for expressing interest in employment with Prime Group. While only those candidates considered for the position will be contacted, your resume will remain on file for 90 days.

Equal Opportunity Employer.