Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking Assistant Account Manager to join our growing team in Rome, GA!
The Assistant Account Manager is responsible for retention and client relationship management. The Assistant Account Manager works in tandem with the Account Manager/Executive to assist and ensure customer satisfaction by processing services requests in a timely, efficient and accurate manner.
How You Will Contribute:
Prepare renewal letters and questionnaires; follow up on quotes and set up activities.
Assist with marketing by gathering information and preparing/sending applications; follow up on quotes.
Complete the Commercial Lines Checklist.
Request experience mods and worksheets from the bureau.
Order and track loss runs.
Proofread proposals, submissions, summaries, and related documents.
Assemble and collate submissions, proposals, and summaries of insurance.
Set up policy files and policy books as needed.
Prepare the first draft of summaries.
Handle data entry, invoicing, bond processing, and related tasks in AMS360.
Process routine endorsement requests, issue vehicle ID cards, order MVRs, and issue certificates (Master set up by Account Manager).
Complete photocopying tasks and support special projects assigned by Account Managers or office managers.
Licenses & Certifications:
Current Georgia Resident Property & Casualty Agent’s license
Professional Designation (CISR, CIC, ARM, etc.)
Skills & Experience to be Successful:
High School Diploma
Bachelor’s degree in risk management or similar field (preferred)
Independent/self-starter with an acute attention to detail.
Professional appearance and customer service driven attitude.
Ability to work under stressful conditions with frequent interruptions.
Accuracy and speed are strong requirements.
Organized and reliable.
Prioritize and plan work activities.
Capable of handling difficult customers.
Must be able to work in a fast paced environment with minimum supervision
Microsoft Office (preferred)
Familiar with TAM or AMS 360 (agency management systems) or insurer websites (preferred)
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- Current Georgia Resident Property & Casualty Agent's license
- High School Diploma
- Bachelor's degree in risk management or similar field
- Professional Designation (CISR, CIC, ARM, etc.)
- Experience with AMS 360 or similar agency management systems
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
