Asia Pacific (APAC) Privacy Manager

About the role

Your contribution at AIG:

The primary purpose of the role is to:

Assist the AIG Data Protection & Privacy Senior Manager and the Data, Digital & Cyber Legal APAC team to:

• Advise members of AIG’s Asia Pacific business units and corporate functions on AIG Privacy policies, standards, and procedures to seek to ensure compliance with these requirements, and applicable laws and regulations; and develop, implement and maintain AIG’s EMEA & UK Privacy program, including review, development and maintenance of privacy procedures, processes and training.
• Assist with regional, country, business unit and corporate function privacy professionals with privacy governance, compliance and operational activities, across Asia Pacific.
• Assist with oversight of Privacy programs impacting Asia Pacific, and interaction with global Privacy stakeholders and liaisons.

Responsibilities and duties:

Serve as an AIG enterprise-wide resource for Asia Pacific Privacy program matters by:

• Providing advice and guidance to business units and corporate functions on Privacy program risks.
• Maintaining and developing knowledge of Asia Pacific laws and regulations relating to Privacy governance, operational and compliance risks, and implementing appropriate changes to existing policies, standards and compliance programs.
• Acting as a leader in AIG’s Privacy Governance structure, including responsibilities relating to individual data subject rights, regulatory and individual notifications, records of data processing activities, privacy notice review, and Privacy Impact Assessments.
• Leading the development, implementation and maintenance of policies, standards, procedures, assessment processes and response plans, and related team contact information.

Lead the development, implementation and maintenance of AIG’s Asia Pacific Privacy program by:

• Interacting with Legal and Compliance stakeholders, and other liaisons;
• Developing and reviewing privacy training program content;
• Leading the development and implementation of ongoing monitoring of Privacy risk programs;
• Coordinating approvals for eDiscovery and other forensic investigations; working on the review and completion of the Global Compliance Risk Control Self-Assessment process for Asia Pacific Privacy.
• Assisting the other members of the Global Privacy Team with the management, operation and maintenance of regional Privacy Team networks and Privacy Risk Incident (“PRI”) response plans in Asia Pacific.
• Lead the assessment, supervision and fulfilment of legal and compliance actions to be undertaken prior to new technology, cloud and mobile app implementations.

What we are looking for:

• Previous Privacy experience required, such as relevant experience as a privacy professional, risk officer, or compliance officer in a corporate environment, ideally within an insurance field.
• Demonstrable experience in designing and implementing new privacy processes and procedures.
• Ability to record and disseminate complex information in succinct and meaningful summaries.
• Analytical skills, with an inquisitive mind to explore data and identify critical issues and trends.
• Competency with Microsoft Office 365 products Excel spreadsheets, PowerPoint, and other data repository and presentation tools.
• Previous experience with OneTrust usage is a plus.
• Interest in new technology, devices, apps, Internet of Things, data science, Artificial Intelligence and other uses of data.

Core competencies:

• Excellent relationship management, empathic and with influencing skills demonstrated at all levels of the organization.
• Team player and builder, supporting members of the team to attain their goals and objectives as a group.
• Confident, engaging, authoritative and pragmatic approach.
• Excellent communication skills, dynamic speaker and presenter, with ability to adapt style and approach appropriate to the situation.
• Proven organizational, prioritization and forward planning skills.
• Excellent attention to detail.
• Self-motivated, enthusiastic and consistent focus on business goals.
• Ability to work under pressure and meet deadlines in a fast-paced environment.

Additional requirements:

• At least five years of privacy experience
• IAPP certifications preferred (CIPP/A, CIPP/US, CIPM, AIGP)
• Previous experience working with diverse teams across Asia Pacific a plus
• Proficiency in Japanese is a plus

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area: