ARO Compliance Auditor - Food Safety

Posted 2 Days Ago
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Boston, MA
Mid level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The ARO Compliance Auditor at Chewy will ensure safe handling of food and drug products by conducting site inspections for FDA compliance, auditing suppliers as per the Foreign Supplier Verification Program, and implementing corrective actions to improve food safety practices. This role requires collaboration with various teams to maintain high standards of food safety and compliance with regulations.
Summary Generated by Built In

Position Summary: Chewy is seeking a Regulatory Compliance Auditor, Food Safety, to join our team and ensure the safe handling of food and drug products across our operations! This role will focus on ensuring alignment to FDA directives at both the local and federal levels and inspecting sites to verify compliance with Chewy’s food safety guidelines. The Compliance Auditor will play a significant part in identifying improvement opportunities within our food safety processes and ensuring the continued success and regulatory adherence of Chewy’s Foreign Supplier Verification Program (FSVP).

What you’ll do:

  • Conduct comprehensive site inspections to assess adherence to FDA regulations and Chewy’s internal food safety policies, identifying non-compliance areas and potential risks.
  • Audit the Foreign Supplier Verification Program (FSVP) to verify that imported items meet U.S. safety standards, reviewing documents and processes in collaboration with the Sr. Program Manager, Food Safety.
  • Ensure suppliers meet FDA standards by performing regular audits and implementing a robust review process to confirm compliance when changes in supplier operations, incidents, or customer feedback prompt reevaluation.
  • Document findings, assess areas for improvement, and develop action plans to improve food safety practices and maintain an adherent program design.
  • Support continuous improvement initiatives across Chewy’s operations, guiding teams on standard methodologies and policy adjustments to maintain high food safety standards.
  • Coordinate supplier audits as a Qualified Auditor (FDA-defined), conducting assessments of suppliers and reviewing documentation when third-party audits are used.
  • Stay current on FDA food safety regulations and industry standard processes, ensuring Chewy remains compliant and well-prepared for FDA audits and inspections.

What you’ll need:

  • Bachelor’s degree in Food Science, Public Health, or a related field, or equivalent experience.
  • Minimum of 3-5 years of experience in internal audit, compliance, or related field preferred
  • Strong understanding of FDA CFR21 and Food Code regulations.
  • FDA certified Food Code or CFR 21 trainer
  • Internal Audit Certification by a governing body such as the IFPTI or NSF
  • FSPCA FSVP, HACCP and PCQI certified.
  • Qualified Auditor or Qualified Individual as defined by the FDA, with experience in food safety compliance auditing.
  • Proven track record in identifying and mitigating food safety risks, proficient in supplier compliance and regulatory audits.
  • Thorough and analytical, with the ability to assess compliance status and implement corrective actions efficiently.
  • Strong communication and interpersonal skills, with experience providing training on food safety and regulatory compliance.
  • Ability to balance multiple audits, prioritize tasks, and support continuous process improvement.

Does this sound like you? We would love for you to apply!

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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The Company
HQ: Boston, MA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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