Our Opportunity:
Chewy is hiring an Area Manager, Pharmacist to join our online pharmacy! In this role, you'll lead a team of dedicated pharmacy professionals committed to delivering exceptional care and wellness services to pets and their parents. As a key leader within Chewy's pharmacy fulfillment network, you'll lead a team of pharmacists and pharmacy technicians to deliver exceptional customer and business results.
Why you'll love working here:• Competitive benefits and personal and leadership development programs to support your career growth.• Employee 20% discount program at Chewy for all your pet needs.• We have a culture of belonging where you will feel valued for your skills and contributions and be recognized for your dedication and hard work.• We'll empower you to build, grow, and unleash your full potential.
What you'll do:• Lead, develop, and coach a team of pharmacists and pharmacy technicians to ensure high performance, engagement, and accountability.• Establish, communicate, and uphold clear performance expectations and operational standards for the team.• Maintain pharmacy operations in compliance with all state Board of Pharmacy regulations.• Drive communication and alignment between pharmacy leadership and staff by proactively facilitating open, consistent dialogue across all shifts and locations.• Lead and contribute strategically in weekly leadership meetings, owning discussions on workflow optimization, compliance, quality initiatives, and system enhancements.• Promote a positive, motivating leadership presence in a fast-paced pharmacy environment.• Actively coach and develop team members through daily observation, timely recognition, and constructive feedback, reinforcing safety, quality, productivity, and collaboration standards. Ensure proper onboarding, training, and ongoing development for all team members.• Actively lead the workforce through process changes and sharing insights with pharmacy leadership.• Manage scheduling and resource allocation across operations to deliver cost and customer service goals.• Utilize data continuous improvement and standard adherence through clear communication, accountability, and positive reinforcement.• Collaborate cross-functionally with other departments to ensure smooth pharmacy and fulfillment operations.• Perform staff pharmacist duties as needed.• Maintain active, up to date applicable pharmacist licenses.• Lead and execute Chewy's Clinical Oversight and Quality Program, ensuring alignment with regulatory standards, internal policies, and standard processes.• Lead and execute the Quality Related Event (QRE) program, incorporating data from multiple sources (e.g., internal defect reporting, customer feedback) to drive root cause analysis, and provide coaching and continuous improvement• Other duties as assigned.
What you'll need:• Active pharmacist license in the state of application with license in good standing and other states and credentials as needed.• Preferred 2-4 years' supervisory experience in a call center or fulfillment center environment• Excellent interpersonal skills, oral and written communication skills, and strong attention to detail.• Ability to analyze data using Tableau, excel tools, and other BI resources.• Ability to manage a team in a fast paced, high-volume environment• Ability to work a variety of schedules including evenings, holidays, and weekends• Position may require travel
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone. Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
