About Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results
Job DescriptionKey Responsibilities
- Architecture & Design: Design event-driven, cloud-native microservices using design patterns like Saga, Circuit Breaker, CQRS, and Strangler patterns.
- System Boundaries: Define bounded contexts and single-responsibility services aligned with specific business domains.
- Inter-Service Communication: Design and enforce API-first contracts using REST, gRPC, or GraphQL.
- Data Management: Implement decentralized data management where each service manages its own datastore (NoSQL/RDBMS).
- Resilience & Reliability: Design for failure by implementing retries, timeouts, bulkheads, and distributed tracing.
- Infrastructure & DevOps: Drive containerization (Docker), orchestration (Kubernetes), and CI/CD pipelines to allow automated deployments.
- Observability: Ensure comprehensive logging, monitoring, and tracing are integrated across all services using tools like Prometheus, Grafana, and OpenTelemetry
Essential Qualifications & Tech Stack
- Experience: Typically 8+ years in software engineering with a minimum of 3-5 years focusing purely on distributed systems and microservices.
- Programming Languages: Deep expertise in backend ecosystems such as Java/Spring Boot, Go (Golang), Python, or Node.js.
- Cloud Platforms: Hands-on experience with AWS, Google Cloud Platform (GCP), or Microsoft Azure.
- Message Brokers: Familiarity with event streaming and message queues (Apache Kafka, RabbitMQ, or AWS SQS).
- Security & Governance: Knowledge of zero-trust architectures, OAuth 2.0, SAML, and API Gateways.
- Soft Skills: Strong technical leadership, excellent documentation abilities, and cross-team communication to evangelize microservices best practices.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 8+ years of software engineering experience
- 3–5 years focused on distributed systems and microservices
- Deep expertise in backend ecosystems such as Java and Spring Boot, Go, Python, or Node.js
- Hands-on experience with AWS, Google Cloud Platform, or Microsoft Azure
- Familiarity with Apache Kafka, RabbitMQ, or AWS SQS
- Knowledge of zero-trust architectures, OAuth 2.0, SAML, and API Gateways
- Strong technical leadership
- Excellent documentation abilities
- Cross-team communication skills
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
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