Arbitration Panelist

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

GEICO is seeking a highly efficient associate with strong analytical and organizational abilities to join our Payment Recovery Unit, as an Arbitration Panelist. In this role, the Arbitration Panelist will work to ensure that for every case we file in Arbitration Forums, Inc. that we hear a case from a competitor to ensure we maintain a heard to filed ratio of 1:1.

What You’ll Do:

• Under close supervision, HEARS cases in Arbitration Forums, Inc. to assist member companies in resolving liability and/or damage disputes. May assist Applicant and/or Panelist Examiners by ANALYZING, NEGOTIATING, PURSUING, RECOVERING, COMMUNICATING, and DEVELOPING contentions to obtain subrogation recoveries and defend the Company’s liability and damage position.

What We’re Looking For:

• Minimum of 3 years of claims (ICS), PRU and/or auto damage adjustor experience required

• Experience with ATLAS and Arbitration Forums Inc (AFI) system applications preferred

• Ability to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills, multi-task.

• Ability to effectively communicate, verbally and in writing 

• Ability to perform duties within a stationary workstation.

• Ability to learn and apply large amounts of technical and procedural information.

• Ability to identify and negotiate settlements effectively

• Ability to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills

• Ability to multitask with effective attention to detail and decision-making skills

• Ability to meet corporate attendance standards

Why Join GEICO?

• Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.

• Inclusive Culture: Join a company that values diversity, collaboration, and innovation.

• Workplace Flexibility: Benefit from a hybrid work model—80% in-office, 20% remote after training—and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year.

• Professional Growth: Access GEICO’s industry-leading training programs and development opportunities:

• Licensing and continuing education at no cost to you.

• Leadership development programs and hundreds of eLearning courses to enhance your skills.

Additional Perks:

• Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.

• 401(k) Match: From day one, you’ll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.

Work Locations: Candidates must be open to the following locations w/o relocation assistance:   

• Buffalo, NY

• Tucson, AZ

• San Diego, CA

• Lakeland, FL

• Macon, GA

• Dallas, TX

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.