About the Team/Role
Ensures that payments received from customers are applied accurately and promptly to accounts, based on SLOs.
Processes and records all payment types, including ACH, wires, and lockbox activity.
Reconciles payment discrepancies by working closely with Receivables, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved promptly with no customer disruption.
Responsible for processing adjustments, write-offs, and refunds.
Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data.
How you'll make an impact
Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions.
Participates in ad hoc projects to assist the Team Leader and other internal stakeholders.
Responsible for training other AR Specialists.
Maintains advanced knowledge of systems and processes across multiple lines of business.
Maintains robust, efficient process documentation.
Monitors shared accounting inboxes to research inquiries and communicate findings to internal teams, ensuring all correspondence meets established turnaround times.
Contributes to the maintenance of accurate financial records by preparing and recording Operating Cash journal entries.
Analyzes monthly financial data to provide insights for business review reporting.
Adheres to all organizational security policies and maintains strict compliance with HIPAA regulations to ensure the protection of sensitive data.
Proactively identify and embrace opportunities to integrate AI and automation technologies into operational processes. This includes initiatives to drive scale, reduce reliance on manual processes, and mitigate operational risks.
Skills Required
- Apply customer payments accurately and promptly according to SLOs
- Process and record payment types including ACH, wires, and lockbox activity
- Reconcile payment discrepancies with Receivables, Customer Service, and stakeholders
- Process adjustments, write-offs, and refunds
- Research and reconcile bank accounts against system data
- Prepare and record Operating Cash journal entries
- Analyze monthly financial data and provide insights for business reporting
- Maintain advanced knowledge of systems and processes across multiple lines of business
- Adhere to organizational security policies and maintain HIPAA compliance
- Train other AR Specialists and maintain process documentation
- Identify and help implement AI and automation opportunities to improve AR processes
WEX Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WEX Inc. and has not been reviewed or approved by WEX Inc..
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Leave & Time Off Breadth — Leave offerings are portrayed as a standout, with generous PTO and additional paid time for volunteering. Time-off flexibility is also positioned as a meaningful part of the overall rewards experience.
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Retirement Support — Retirement benefits are presented as strong, including a 401(k) match that is described as competitive. This element appears to materially strengthen the total rewards package even when cash compensation feels less compelling.
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Strong & Reliable Incentives — Variable compensation is sometimes framed positively through bonuses and uncapped earning potential in sales-oriented roles. Stock options are also cited as an additional reward component that can improve perceived total compensation.
WEX Inc. Insights
What We Do
We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business. Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.
