The Accounts Receivable Specialist I/II will support the Finance and A/R department by performing all accounts receivable related duties, including the posting of payment transactions, contract analysis, collections of past due amounts, resolving discrepancies, and other assignments as requested by management.
DUTIES & RESPONSIBILITIES
Invoice Management:
- Learn to generate and distribute invoices accurately and in a timely manner to customer
- Learn to analyze contracts and amendments to ensure invoices are created accurately
- Learn to review invoices for discrepancies and resolve issues with relevant stakeholders to ensure quality and accuracy.
- Learn to effectively monitor accounts to ensure payments are received within the specified payment terms.
Payment Reconciliation
- Match incoming payments to their accounts within the billing system and reconcile discrepancies
- Learn to communicate effectively with clients to resolve billing discrepancies and address any concerns
- Collaborate with clinical teams to obtain missing data.
- Record payments accurately in the accounting system and update customer records accordingly.
Collection Activities
- Learn to monitor aging reports and take appropriate action to collect past-due receivables.
- Learn to escalate unresolved issues to management and initiate collection proceedings when necessary.
Reporting and Analysis
- Learn to prepare regular reports on accounts receivable status, aging, and collection activities for management review
- Learn to analyze receivables data to identify trends, anticipate cash flow issues, and propose solutions for improvement
Customer Relationship Management:
- Learn to build and maintain positive relationships with clients to facilitate timely payments.
- Learn to address customer inquiries and concerns regarding billing and payment issues professionally and promptly.
KNOWLEDGE & EXPERIENCE
Education:
- Associate’s degree and above required
Experience:
- 1+ years of finance or account receivable experience preferred
Knowledge and Skills:
- Proficiency in Microsoft Office and Google Suite, intermediate in Excel– (Formulas, Pivot Tables, VLOOKUPS, etc)
- Strong analytical and problem-solving skills, preferred.
- Excellent attention to detail
- Willingness to learn and adapt to new tasks and responsibilities
- Ability to communicate effectively with customers and colleagues.
Skills Required
- Associate's degree or above
- 1+ years of finance or accounts receivable experience
- Proficiency in Microsoft Office and Google Suite; intermediate Excel (formulas, pivot tables, VLOOKUP)
- Strong analytical and problem-solving skills
- Excellent attention to detail
- Willingness to learn and adapt to new tasks
- Effective communication with customers and colleagues
What We Do
DM Clinical Research is a multi-therapeutic network of clinical trial investigator sites headquartered in Houston, Texas. Founded in 2006, the company connects patients with trusted physicians to conduct cutting-edge research focused on quality and compassion, aiming to deliver advanced, preventative medicine to underserved communities. They operate a national network of dedicated research centers and physician-embedded sites throughout the United States.
