WHAT YOU’LL DO
As a Process Expert-AR (B2C Stores), you will act as the subject matter expert (SME) for a specific process and closely collaborate with Global Process Owner and Process Lead to evaluate the efficiency of the process, identify inconsistencies and revise processing techniques (e.g. automation) as needed to improve AR processes and maximize productivity. responsibilities, including performance management and salary conversations.
Key Responsibilities:
- Secure Accounting processes (Work in a process-orientated manner and around atomization to secure accounting processes, catch and resolve exception cases)
- Administer and follow-up IT incidents occurring in the AR processes
- Analyse (Work with automated data outputs, analyse, align with stakeholders and submit for handling)
- Balance sheet / Accounts receivables reconciliations and reporting
- Bank management (Responsible for omni bank accounts – reconciliation, transfers, approval of outgoing payment files)
- Closing activities and valuations (Month and year end reconciliations)
- Billing management (including set up of customer master data and manage dunning processes for B2B customers)
- Secure 100% sales integration between POS, SAP CAR and SAP ECC
- Handling of second line customer queries
- Supports team in complex client cases or issues
- Monitor AR processes, supported by RPA, and perform issue resolution as required
- Support audit, global/regional/local
- Monitoring accuracy of the sales flow in the ERP system
- Act as subject matter expert (SME) for process documentation of your specific process (e.g. Card and Cash Apps, Cash In Transit, GCMC etc)
- Sets and oversees the maintenance of the specific SSC AR process following global policies and standards and monitors adherence
- Get understanding of stakeholders’ requirement, collecting data, delivering analysis, problem resolution and support recommending options
- Identify process specific improvement initiatives, analyze and present business case to support prioritization of development
- Educate the SSC AR team members in terms of processes and technology
- Stakeholder management with Business Tech and AM and assess the impact of new products / product changes on AR activities
- Support tech to define requirements and dependencies for automated solutions that meet regulatory requirements
- Responsible for compliance with globally determined rules and regulations and country specific legislation
- Ensures policies, practices and procedures are understood and followed by direct reports, and/or other stakeholders
- Understand and meet legal obligations in reference to local laws, regulations and requirements
- Collaborate and ensure clear communication with relevant stakeholders, both internal and external, for given processes
- Maintain close relationship with (Sr.) Specialists / Specialists
- Maintain close relationship with R2R specialist for reconciliation & closing processes
WHO YOU’LL WORK WITH
Global Accounting- Account Receivable team is responsible for day-to-day steering of group’s AR B2C and B2B global sales including all brands and both internal and external sales channels. We thrive on securing the constant accuracy and improvement of primarily automized solutions to enable the reporting of H&M Group’s AR B2C & B2B global sales
WHO YOU ARE
We are looking for people with…
- University-level education within Accounting/Bus Admin/Economics/System engineering or equivalent experience
- Accounting skills, 8+ years of relevant work experience (Sales Reconciliations, Credit card/cash/GCMC reconciliations, Intercompany transactions and business models, VAT, legal reporting, CoA navigation/application, Accounts Receivables, Payment reconciliation, Banking, Closing, Analysis and Audit)
- Communicative in English (written and oral)
- Ability to train in, co-ordinate, plan and lead activities
- Good knowledge of SAP ECC
- Analytical; skilled in securing the accuracy of financial data and resolving discrepancies
- Profound process competence (system/process knowhow/technical skills, basic understanding of integrations and comfortable in solution template responsibility and working in an IT landscape/environment)
- Excel skills within data analysis/reconciliations (indexes, lookups, pivot tables)
- Good understanding of legal obligations/laws for reporting of sales – globally and/or locally/domestically
- Basic understanding of RPA
- Experience in managing AR store processes within a global environment
- Banking experience (Outgoing payment processing and integrations)
- Experience of SAP ECC – FI-CO, FI-CA, Sales & Distribution (SD), POS CAR, Business Warehouse (BW)
- Documented experience of process development
- Experience of incident/change management
- It is an advantage to have experience of/expertise within key (business critical) subject matter such as – Sales Audit for stores, SAP CAR (identifying sequence gaps), etc.
Personal competencies:
- Collaborative and supportive - a true team player that likes to coach, support and help others and naturally builds cross functional networks and relationships.
- Communicative – confident and able to communicate clearly with internal and external stakeholders including the ability to plan and execute activities clearly
- Analytical – Ability to analyse process flows and data outputs to recognise steps to take
- Flexible and adaptable – Open minded and always prepared for new changes and opportunities
- Decisive and action oriented – Pro-active, solution orientated and driven persona
- Positive – positive mindset and resilience in the face of challenges
WHO WE ARE
H&M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M here.
WHY YOU’LL LOVE WORKING HERE
At H&M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Skills Required
- University-level education in Accounting, Business Administration, Economics, System Engineering or equivalent experience
- 8+ years relevant work experience in sales reconciliations, credit card/cash reconciliations, intercompany, VAT, reporting, AR and banking
- Fluent English (written and oral)
- Ability to train, coordinate, plan and lead activities
- Good knowledge of SAP ECC
- Experience with SAP modules: FI-CO, FI-CA, Sales & Distribution (SD), SAP CAR and SAP BW
- Analytical skills to ensure financial data accuracy and resolve discrepancies
- Profound process competence including system/process knowhow and basic integration understanding
- Excel skills for data analysis and reconciliations (lookups, indexes, pivot tables)
- Basic understanding of RPA and automation concepts
- Experience managing AR store processes in a global environment
- Banking experience including outgoing payment processing and integrations
- Documented experience in process development
- Experience in incident and change management
- Experience/expertise in Sales Audit for stores and SAP CAR (identifying sequence gaps)
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
