The Aquatics Program Manager provides strategic and
operational leadership for the Aquatics Department. This role is responsible
for driving program participation, utilization, retention, revenue, and overall
departmental performance in line with premium service standards. The manager
oversees the design and continuous improvement of learn-to-swim, recreational,
developmental, and competitive pathways to ensure safe, progressive, and
high-quality participant experiences. Additionally, this role mentors and
develops swimming coaches and lifeguards, monitors customer feedback and
operational insights, and ensures full compliance with pool safety,
safeguarding, and health standards.
Responsibilities:-
· Strategic & Operational Leadership: Take full
accountability for the strategic direction, operational excellence, and
commercial growth of the Aquatics Program, including class occupancy, pool
utilization, participant progression, and retention.
· Program Design & Execution: Design, implement,
and continuously improve structured aquatics pathways covering learn-to-swim,
recreational, developmental, and competitive levels.
· Team Development & Coaching: Inspire, lead, and
develop the aquatics coaching team and lifeguards through regular lesson
observations, feedback, and structured training. Maintain coaching standards by actively
delivering sessions when required.
· Pool Safety & Operational Standards: Maintain
strict adherence to health and safety regulations, SOPs, safeguarding
requirements, pool safety procedures, water quality standards, risk
assessments, and audit guidelines.
· Cross-Departmental Collaboration: Work closely with
Membership, Marketing, and Experience teams to drive participant acquisition,
coordinate swim competitions, holiday camps, school partnerships, and community
events.
· Performance Monitoring: Utilize performance
insights, data, and participant feedback to optimize program performance,
increase secondary spend, and support overall business objectives.
Requirements
- Experience: Minimum 5 years
of experience in aquatics coaching; minimum 2 years of experience leading
an aquatics program and driving performance within a swimming academy;
minimum 2 years of experience in pool operations management.
- Certifications: Recognized
Level 2 Swim Teaching certification (or equivalent); valid Lifeguard
License.
- Education: Bachelor’s degree
in Physical Education, Sports Science, or a related discipline
preferred.
- Regional Experience: Previous
experience in the UAE or GCC region preferred..
To view other vacancies we have, please check our
website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram
Follow the Black Pearl channel on WhatsApp.
Disclaimer: Black Pearl will never ask for money or
any form of charge our candidates just to process or consider their application
for any of our available vacancies. If you happen to receive such a request
from any members of our staff or other individuals claiming to be part of Black
Pearl, please do call our office at +9712 622 55 03 or drop us a message on our
website - www.blackpearlconsult.com.
Skills Required
- At least 5 years of experience in aquatics coaching
- At least 2 years of experience leading an aquatics program and driving performance within a swimming academy
- At least 2 years of experience in pool operations management
- Recognized Level 2 Swim Teaching certification or equivalent
- Valid lifeguard license
- Bachelor's degree in Physical Education, Sports Science, or a related discipline
- Previous experience in the UAE or GCC region
What We Do
Black Pearl is a leading HR consultancy and specialist recruitment firm based in the UAE and GCC. They provide customized HR solutions, executive search, and strategic recruitment services across various corporate support, finance, accounting, and business operations roles, helping clients achieve success through tailored staffing and HR consulting services.
