Apprentice

Job description –Internal Product Specialist - Account activation & Direct Marketing

Job Title: Apprentice – Targeted Sales Actions, Datamining & Technical Support
 

Job Objectives

As part of the IPs Team: Support sales performance - Drive incremental sales within existing contracted accounts by identifying untapped customer contacts and purchasing potential, executing targeted commercial campaigns, promoting strategic products and converting customer engagement into qualified sales opportunities.

Main missions

- Targeted sales actions & Direct marketing

• Direct Marketing / Account Activation – Key Responsibilities
  • Identify and map relevant contacts and decision-makers within existing contracted customer accounts,
  • Contract activation: develop targeted actions to increase current ontract adoption.
  • Execute sales campaigns to promote selected products, categories, new launches, promotions and strategic supplier initiatives.
  • Identify cross-sell and upsell opportunities based on customer profile, purchasing history, contract coverage and portfolio potential.
  • Generate and qualify commercial leads through proactive customer contact and transfer relevant opportunities to the appropriate Sales or specialist teams.
  • Proactively contact customers by email, phone and digital channels to introduce relevant products, solutions, promotions and contractual benefits.
  • Follow up marketing campaigns and quotations to convert customer interest into concrete sales opportunities and orders.
  • Support the adoption of strategic product ranges, including VWR Collection / proprietary products and priority supplier portfolios.
  • Collaboration with Sales & IPS: Work closely with Account Managers, Sales Specialists and IPS teams to coordinate actions, share qualified leads and avoid duplication of customer contact.
  • CRM & performance tracking: Record activities, contacts, leads and outcomes in CRM and monitor KPIs such as contacts created, campaigns executed, leads generated, opportunities, conversion and incremental sales.

- Support technique (Internal Product Specialist )

• Provide a first level of technical response on selected product the ranges.
• Technical responses and realization of customer offers and follow-up of offers.

- Management of commercial offers

• Track and relaunch customer offers to maximize conversion rate
• Consolidate feedback from the field to refine future proposals

- Skills and qualities required

• Strong interest in developing sales and identifying new business opportunities within existing accounts.
• Customer-oriented approach – Ability to understand customer needs and translate them into relevant product or commercial proposals.
• Proactive prospecting skills – Comfortable identifying and approaching new contacts within existing customer organizations.
• Communication skills – Confident communicating with customers by phone, email and digital channels.
• Sales development skills – Ability to identify cross-selling, upselling and portfolio penetration opportunities.
• Sensitivity for data, appetite for analysis (advanced Excel required)
• Good ability to structure and use customer files
• Interest in scientific products and technical environment
• Organization, rigor, spirit of initiative
• Interpersonal skills and ability to collaborate with a variety of interlocutors
• Knowledge of a CRM (Salesforce) or a data visualization tool is a plus

-Education & profile sought

• Student in Bac +2 to Bac +4 in analytical marketing, biochemistry, biology, data/CRM or technical sales
• A first experience in a B2B or scientific environment is appreciated

- Why join us?

• A rich and formative position, at the crossroads of commercial analysis and technical support
• The opportunity to acquire dual data and product skills
• A caring, experienced and committed team
• A concrete mission with visibility on the results

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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