Appointment Coordinator

Posted 2 Days Ago
Be an Early Applicant
Williamsburg, VA, USA
In-Office
16-16 Hourly
Entry level
Automotive • Retail • Transportation
The Role
Schedule and manage vehicle service appointments, contact customers about recalls and vehicle status, perform administrative duties, and provide friendly customer service while supporting the service team. Work includes appointment booking, follow-up calls, and recordkeeping to ensure customer satisfaction.
Summary Generated by Built In

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join our team!

Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.

Qualifications:

  • Must be at least 18 years of age with a valid driver’s license and a clean driving record
  • Previous administrative experience strongly preferred
  • Previous dealership experience a plus
  • Must be able to work a flexible schedule including Saturdays
  • Must be organized, customer service oriented, and a great team player

Hours

Varied schedule between Monday-Saturday from 7am-6pm (no Sundays)

Pay: $16.00 per hour

Benefits Offered:

  • Medical: HDHP & PPO
  • Dental & Vision Insurance
  • FSA/HSA/LPFSA 
  • Prescription Drug Coverage
  • HealthJoy App- Company paid Healthcare navigation tool
  • EAP: Employee Assistance Program
  • Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
  • Short- and Long-Term Disability
  • Legal Resources Coverage & ID Protection
  • Vacation and Holidays
  • 401(k) with Employer Contribution upon eligibility
  • Discount memberships to OneLife & YMCA athletic facilities
  • Employee Referral Bonus Programs
  • Employee parts & service discounts
  • Weekly pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Skills Required

  • At least 18 years of age with a valid driver’s license and a clean driving record
  • Previous administrative experience
  • Previous dealership experience
  • Able to work a flexible schedule including Saturdays (varied Monday–Saturday hours)
  • Organized, customer service oriented, and a team player
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The Company
15 Employees
Year Founded: 1958

What We Do

Casey Toyota is a family-owned and operated dealership in Williamsburg, VA, specializing in new and used Toyota vehicles, including cars, trucks, and SUVs. Their mission is to deliver world-class service to customers while providing an environment of coaching and personal growth for their employees.

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