Applications Support Engineer I

Posted Yesterday
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Rancho Cordova, CA, USA
In-Office
75K-75K Annually
Entry level
Other
The Role
Troubleshoot elevator control products deployed in the field, manage escalations, prepare accurate quotes, and engineer and draft product modifications. The role analyzes electrical circuits and programmable software functions, interprets technical specifications, creates wiring diagrams using AutoCAD, prioritizes multiple issues, and communicates effectively with customers while following engineering standards.
Summary Generated by Built In

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.


All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Our Company:
Motion Control Engineering (MCE) has enjoyed a history of innovation, rapid growth, and success. One of the early pioneers in the development of non-proprietary elevator controls, MCE is now the largest and most successful independent elevator control manufacturer in the world. In 2012, MCE became part of Nidec Corporation which is the World’s leading manufacturer of motors ranging from small precision to Ultra-size Motors. MCE’s elevator control products move people daily in tens of thousands of buildings around the world. Some of the most notable and recognizable buildings include the Statue of Liberty, The Washington Monument, The US Capitol Building, The US Supreme Court Building. MCE’s elevator control products also exist in thousands of buildings in universities, hospitals, shopping malls, housing projects, office buildings, etc. MCE is also the leading company in Nidec’s Global Elevator Solutions Group which serves the markets outside North America.
The key to our success is our people, technology, and quality. MCE’s people have a variety of educational achievement levels and work experiences and represent a broad cultural diversity.
The opportunities you will find at MCE are limited only by your desire to grow and succeed.

Job Description

  • WHAT YOU’LL BE DOING:

    Responsible for troubleshooting the products deployed in the field used by installing contractors.  Have a deep understanding of electrical circuits and programable software functions.  Manage escalation, provide accurate quotes, and engineer and draft modifications, to ensure issues are resolved in a timely fashion.  An ASE must be able to prioritize and manage multiple open issues.  Follow best engineering practices and design standards. Requires proficiency in electronic circuit analysis and AutoCAD.

    WHAT WE LIKE ABOUT YOU

  • Bachelor's degree in electrical or electronic engineering.
  • Experience in electric drafting of wiring diagrams
  • Proficient in reading technical specifications
  • Proficient in power electronics and programmable logic
  • Able to effectively communicate formally to customers
  • Ability to use experience and judgment to plan and accomplish goals
  • Ability to multitask
  • Reflect a certain degree of creativity and latitude for problem-solving and decision making

Additional Job Details

WHAT WE’RE BRINGING TO THE TABLE

  • Competitive salary based on qualifications: $75K
  • PTO (Paid time off)
  • 10 Paid Holidays
  • 401(k) and company match
  • Short term and long-term disability 
  • Medical, dental, and vision plans with options
  • Life insurance
  • Employee Assistance Plan
  • Flexible Spending Account

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

Skills Required

  • Bachelor's degree in electrical or electronic engineering
  • Experience creating electrical wiring diagrams
  • Proficiency in reading technical specifications
  • Proficiency in power electronics and programmable logic
  • Ability to communicate formally and effectively with customers
  • Ability to use experience and judgment to plan and accomplish goals
  • Ability to multitask and manage multiple open issues
  • Creativity and latitude for problem-solving and decision-making
  • Proficiency in electronic circuit analysis and AutoCAD
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The Company
HQ: Saint Louis, MO
3,273 Employees

What We Do

With a pedigree dating back more than a century, Nidec Motor Corporation (NMC) is a leading manufacturer of commercial motors, industrial motors, appliance motors, and controls. The NMC product line features a full line of U.S. MOTORS® brand high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units.

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