Nordson EFD, a global leader in Engineered Fluid Dispensing, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
Job Summary
Nordson EFD is seeking a motivated Application Engineering Manager to manage daily activities of the application engineering team for Nordson EFD, specializing in micro fluid dispensing solutions. This role consists of leading team through the review of applications and specifications in order to quote engineered systems that solve customers’ fluid dispensing challenges in the Americas. The Application Engineering Manager oversees and contributes to the design and development of systems, or the adaptation of existing equipment to fulfill customer needs, focusing on superior quality, responsiveness, and customer satisfaction. The successful candidate ensures projects are completed on time and within budget, while acting as mentor to applications engineering team regarding projects, tasks and operations. This position will establish and facilitate daily management routines and key performance indicators to assure high-level of performance and productivity.
Essential Job Duties and Responsibilities
Lead application engineering team in the quoting and engineering of systems meeting customer specification and delivery requirements
Drive profitable growth in project-based business in the Americas, meeting or exceeding assigned targets
Display and guide strong customer passion, responsiveness, and superior communication in support of quoting, project management, and issue resolution within the application engineering team.
Manage and drive Opportunity Funnel to completion, meeting milestone dates, system performance requirements, and customer expectations
Participate in sale forecast meetings, record and communicate expected monthly and quarterly system demands to supply chain and operation
Manage open service log via billing and backlog AfO reports, assign personel and schedule with sale reps and customers
Utilize the Nordson Business System to drive continuous improvement; develop and enforce standard work practices for application engineering.
Demonstrate strong talent management ability to hire, train, and develop employees with increasing responsibilities
Collaborates with strategic marketing and engineering in market research, customer trends, technology analysis, and new product development
Conduct ongoing product training to all team members in commercial department
Other duties as assigned.
Education and Experience Requirements
Bachelor’s degree in engineering required
Strong engineering skills with 10+ years of experience in an industrial environment
Strong customer facing skills with a proven track record
Knowledge of Enterprise Resource Planning (SAP, AfO) and Contact Management systems (C4C, Salesforce, Power BI) is a plus but not required
Experience leading or managing a team of engineers is a plus
Skills and Abilities
Ability to set and achieve ambitious goals; drive for continuous personal improvement; listen and respond, take ownership; delivers on commitments
Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness.
Monitors progress and adapts tactics to resolve unexpected project complication
Strong team and project management that facilitates communication of project performance, key performance indicators and feedback mechanism for internal and external stakeholders
Ability to analyze cause and effect within a complex system
Prior use of SAP, AfO, C4C, Salesforce, Power BI
Working Conditions and Physical Demands
Office or Manufacturing environment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel Required
Estimated 25-50%
Interested?
If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.
About Nordson EFD
Nordson EFD is a world-leading designer and manufacturer of fluid dispensing systems and single-use fluid packaging. By joining our team today, you will help us bring innovative ideas to life. Nordson EFD is a global team that works to create systems and consumables that improve the fluid dispensing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson EFD. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
What We Do
Nordson is a team of 7,300 global employees thriving in an environment where they are supported and encouraged to be their best. Working side by side, we build meaningful connections with each other and our customers. Together, we deliver products that are solutions, and they’re likely touching your life every day. Have you ever changed a diaper? Opened a box of cereal? Used a smart phone or driven a car? Then we’ve already met. At Nordson, we take pride in being an outstanding corporate citizen and strongly believe in sharing our success with the communities where our employees live and work. Whether you’re working in one of our labs, offices or manufacturing facilities, your efforts will enable our customers to succeed and our company to continuously improve and grow. We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics. Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence. Nordson is headquartered in the United States in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization
