The Role
Provide technical support, proposals, demos, and training for customers during product evaluation, integration, and deployment. Collaborate with R&D, product, and sales teams, troubleshoot application issues, create technical documentation, and support field sales with technical expertise.
Summary Generated by Built In
Job Description
- Provide technical support and technical proposal to customers during product evaluation, integration, and deployment.
- Collaborate with R&D, product, and sales teams to ensure customer requirements are met.
- Develop and deliver technical presentations, product demonstrations, and training sessions.
- Troubleshoot and resolve application-related issues in a timely and professional manner.
- Create and maintain technical documentation including application notes, datasheets, and FAQs.
- Support field sales teams with technical expertise during customer engagements and product promotions.
- Bachelor’s or Master’s degree in Electrical Engineering, or a related technical field.
- Minimum 3 years of experience in application engineering, technical support, or product development, valve actuation product design.
- Solid understanding of electronics, electric and automation control design, or software applications
- Proficiency in design tools such as Solid Edge Solidworks, AutoCAD
- Familiarity with communication protocols such as Profibus, CAN, and Ethernet.
- Solid knowledge of Pneumatic and hydraulic design
Skills Required
- Bachelor's or Master's degree in Electrical Engineering or a related technical field
- Minimum 3 years of experience in application engineering, technical support, or product development (including valve actuation product design)
- Solid understanding of electronics, electric and automation control design, or software applications
- Proficiency in design tools such as Solid Edge, SolidWorks, AutoCAD
- Familiarity with communication protocols such as Profibus, CAN, and Ethernet
- Solid knowledge of pneumatic and hydraulic design
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The Company
What We Do
Rotork is a FTSE-250 market-leading global provider of mission critical flow control and instrumentation solutions for oil and gas, water and wastewater, power, chemical process and industrial applications. Rotork has 3,700 employees, based in 39 countries and serving customers in over 170 countries, led from our head office in Bath, UK. No matter where in the world customers are located, Rotork products can be locally sourced and supported by life-of-plant maintenance, repair and upgrade services. Rotork – Keeping the World Flowing for Future Generations.
