Applications Engineer (SE)

Summary:

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.
We are seeking a recent college graduate to work with our NEMs Sales Team as part of a mentorship program. Initial responsibility will be an Application Engineer who will be responsible for Pre and Post Sales Customer Support of Viavi’s Lab and Production products into the Network Equipment, Module Manufacturer, and Passive Component Ecosystems within NA. During this time, the candidate would be mentored as an Account Executive for a Sales role. In the initial role, the candidate will serve as an escalation point for complex technical issues and scripting assistance. This role will actively participate with Regional Accounts Managers along with Manufacturers Representatives.

Duties & Responsibilities:

Job Functions/Responsibilities:

• Become expert on the operation and use of Viavi’s Parametric Test Tools
• Provide product demonstrations and manage product evaluations to support Viavi Sales and Partners.
• Provide product training and technical support to Viavi customers. Work with customers to use tools and develop their test scripts and designs. 
• Participate in cross-functional processes with Sales, Marketing and Engineering. Bring customer feedback into the product development process and help shape product direction.
• Work with Account Managers and Partners to manage and sustain the demo pool.
• Need to align with other regions to support Manufacturing locations.
• Drive alignment of customer needs with Viavi product development roadmap(s)
• Ability to travel within US, Canada, and Mexico.
• Currently has US Passport or ability to obtain upon employment.

Pre-Requisites / Skills / Experience Requirements:

Critical Knowledge, Skills, and Abilities:

• Winning Attitude and high degree of motivation and desire to succeed
• Ability to work independently under self-imposed schedules
• Excellent presentation, time management, and prioritization skills
• Ability to solve complex problems and make decisions
• Superior interpersonal skills with the capacity to build rapport with customers/clients
• Demonstrated coursework in the field of optics, optoelectronics, or engineering physics

Required Qualifications:

• BS Engineering Physics, Applied Physics, or EE with Optical Physics specialization.
• Demonstrated use of Python or LabView for data collection and/or analysis

• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the percentage of time identified for any job function are subject to change at any time.

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Job Posting Pay Range:

59,850

to

111,150