Applications and Support Engineer

Posted 7 Days Ago
Be an Early Applicant
Markham, IL, USA
In-Office
65K-85K
Junior
Hardware • Industrial • Automation • Manufacturing
The Role
Provides pre-sales demonstrations, evaluations, benchmarks, and test application development for electronic testing equipment. Delivers post-sales phone support, installations, maintenance, troubleshooting, repairs, upgrades, and customer training. Develops circuit board test projects, supports product enhancements, collaborates with engineering and software teams, writes technical documentation, and travels extensively, including more than 50% travel.
Summary Generated by Built In

Description

Ready to join a global developer and supplier of precision-engineered testing solutions equipment servicing markets such as automotive, defense/aerospace, industrial, life sciences, and telecom markets? Then Acculogic is looking forward to meeting you!

We are searching for a talented engineering professional to join our Acculogic family as a Technical and Support Engineer located at our Markham, Ontario facility. This critical role supports the Acculogic business which is part of the Electronic Test division of inTEST Corporation. This division is on a trajectory of growth and provides an opportunity to support a global organization.

About the Role

The Applications and Support Engineer is the technical interface between Acculogic and the customers for its flying probe, in-circuit and boundary scan test equipment. Based in the Acculogic facility in Markham, Ontario, and working with the business development and technical support teams you will be the technical lead providing both pre-sales and post-sales support. Candidates with prior experience with automated test equipment (ATE) for the electronics industry are strongly preferred.

Position Responsibilities

  • Pre-sales: customer demonstrations, evaluations and benchmarks, including development of test applications. Presenting Acculogic tools at trade shows and seminars to promote the technology and advance Acculogic’s customer market awareness.
  • Post-sales: Phone support, equipment installation, preventative maintenance, fault identification and repair, installation of upgrades, delivery of training.
  • Developing test projects for circuit board testing
  • Participating in Acculogic’s products and test procedures further development
  • Collaborate with software development, engineering, sales and others to implement fixes, testing and install enhancements.
  • Writing technical documentation, application notes and training materials
  • Extensive local, national and international travel will be required. >50% travel
  • Able to work remotely from home most of the time with some office work as well.

Requirements

Minimum Qualifications

  • A Bachelor’s degree or similar in Electrical/Electronic Engineering or related field of study.
  • 1-4 years previous applicable experience
  • An understanding of electronics and electro-mechanical principles. Including component theory and a well-developed ability to read and interpret schematics.
  • Self driven, quick and eager learn, able to exhibit professional bearing under pressure.
  • Excellent computer skills.
  • Excellent analytical and problem-solving skills.
  • Excellent communication skills both verbal and written as well as presenting to technical working groups and seminars.
  • Team player with the ability to contribute to a matrix organization while maintaining the ability to act and think independently in a fast-paced environment when needed.
  • Ability to travel domestically and minimally internationally. Travel is >50%

What can we offer you?

This is an exempt position which offers a competitive salary and benefits package including medical, dental, vision, paid vacation, holiday. In addition, you will enjoy development and advancement opportunities, meaningful work relationships and more. Salary will be commensurate with your experience, among other factors. This role is located in Markham, Ontario, Canada. 

More about us:

Acculogic designs, manufactures, and markets a broad range of manual and automated testing systems and instruments for testing electronic devices, circuit boards and batteries. Our products are used by a wide variety of manufacturers to perform development, qualifying and final testing of bare and assembled printed circuit boards, batteries and for other electronic testing across a wide range of industries. Learn more about Acculogic at www.Acculogic.com.

All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status.

Skills Required

  • Bachelor's degree or equivalent in Electrical Engineering, Electronic Engineering, or a related field
  • 1-4 years of applicable professional experience
  • Experience with automated test equipment for the electronics industry
  • Understanding of electronics and electro-mechanical principles
  • Knowledge of component theory
  • Ability to read and interpret electrical schematics
  • Excellent computer skills
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to present to technical working groups and seminars
  • Ability to work independently and contribute within a matrix organization
  • Willingness and ability to travel domestically and internationally more than 50% of the time
  • US citizenship
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The Company
HQ: Markham
Year Founded: 1992

What We Do

Acculogic designs and manufactures automated test and measurement systems engineered to validate the quality of circuit assemblies and electronics. A global supplier for the electronics and EV battery markets, the company provides innovative electronic production test equipment and engineering services to help manufacturers reduce costs, improve quality, and shorten time-to-market across the automotive, aerospace, and defense sectors.

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