At Horace Mann, we are driven by a passion for supporting educators and helping them achieve lifelong financial success. As an Application Systems Analyst Programmer, you will play a critical role in supporting, configuring, and enhancing business applications across the organization.
In this role, you will analyze user issues and enhancement requests, identify root causes, and deliver effective, cost-efficient solutions aligned with business objectives. You will serve as a key liaison between business partners and IT, ensuring systems are reliable, efficient, and user-friendly.
Key ResponsibilitiesServe as the primary point of contact for application-related issues and user inquiries
Troubleshoot, analyze, and document system issues; recommend and implement solutions
Communicate issue status, timelines, and resolutions clearly to stakeholders
Provide technical support, user guidance, and training as needed
Assist with data access, reporting, and enabling user self-service capabilities
Collaborate with Business Analysts and Developers to design and implement system enhancements
Develop and execute test plans to validate system changes and ensure quality
Support help desk requests and resolve technical issues in a timely manner
Maintain a strong understanding of business processes and supported systems
Configure insurance products, workflows, and processing rules
Participate in an on-call rotation to monitor nightly production cycles
Bachelor’s degree in Computer Science, Business Administration, or a related field (or equivalent experience)
Working knowledge of enterprise applications and IT-supported systems
Strong analytical, problem-solving, and communication skills
Ability to translate technical concepts for non-technical audiences
Proven ability to collaborate effectively across teams
Experience with system testing and release validation
Familiarity with reporting tools and data analysis
Experience with policy administration or claims systems
Experience with LifePRO, Hyland Perceptive, and/or Online ToolWorks SmartBatch
Knowledge of insurance products (Annuities, Life, IUL, Supplemental Health, Group Health, Group Life)
Experience with SQL
Salary Range:
$57,500.00 - $79,100.00
Salary is commensurate to experience, location, etc.
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Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
For applicants that are California residents, please review our California Consumer Privacy Notice
All applicants should review our Horace Mann Privacy Policy
Top Skills
What We Do
Horace Mann was founded in 1945 by two educators in Springfield, Ill., who believed teachers deserved affordable auto insurance. Originally called the Illinois Education Association Mutual Insurance Company, our name was changed to honor the father of the American public education system, Horace Mann. We are proud to share his name. At Horace Mann, the hard work, commitment and dedication of our employees are the foundation of our success. And today we are the largest, national multiline insurance company dedicated to serving America’s educators and their families. Our purpose is to provide lifelong financial well-being for educators and their families through personalized service, advice, and a full range of tailored insurance and financial products. Through our professional agents and their staff, we offer insurance and financial products to the educational community across the United States.
