About AutoZone :
AutoZone is the USA’s leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.
We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through ALLDATAdiy.com, automotive accessories through AutoAnything.com and auto and light truck parts and accessories through AutoZone.com.
Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500.
AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast-paced environment!
Position Summary
As a Network Operations Center (NOC) Systems Engineer, you will be responsible for monitoring production environment, analysing production issues/alerts, identifying the root cause of the issue, resolving L1 issues related to On-Prem and Google Cloud hosted applications and batch jobs. You will also collaborate with cross-functional teams to improve NOC standard operating procedures, automation, train the team members on resolving alerts/issues related to applications and batch jobs hosted in cloud and On-Prem. You will be leading a group of engineers giving them the technical guidance and necessary training considering NOC team’ s objectives.
ResponsibilitiesReview and understand application architecture in hybrid cloud environment
Create and Implement application/services/infrastructure Level 1 and Level 2 production issues resolution process
Provide support and maintain system health for servers operating in RHEL, CENTOS, Solaris, and AIX on physical and virtual infrastructure
Troubleshoot/remediate system related issues and collaboration with other IT functional area for issues resolution
Configure and support middleware applications like Apache, tomcat, jboss, content management, etc.
Create and modify scripts and/or Ansible playbook for automation
Provide support for end user incidents while adhering to SLA for resolution
Support periodic disaster recovery exercise for Unix/Linux systems
Identify automation opportunities and automate
Work in shifts (24X7) to monitor batch jobs and applications hosted in hybrid cloud in production environment.
Stay up to date with industry best practices and emerging technologies to continuously improve NOC operations.
Train other team members on resolving the issues/alerts related to infrastructure
Experience in working with Mainframes and database technologies
Working knowledge with enterprise server operating systems such as RHEL 6/7/8
Experience with operational support and problem resolution for Unix/Linux based systems
Moderate fluency in at least one scripting language such as Bash or equivalent
Experience programming with Java for automation and application issues resolution
Knowledge of networking fundamentals including TCP/IP, traffic analysis, common protocols, and network diagnostics
Experience utilizing config management and automation tools such as Git, Jenkins, Ansible, or Puppet
Working knowledge with container technologies like docker, Kubernetes, etc.
Experience in using Postman and understanding microservices architecture
Experience in troubleshooting using Dynatrace
Excellent problem-solving and communication skills.
Ability to work effectively in a collaborative, cross-functional team environment.
Requirements
Bachelor’s degree in information technology, MIS, Computer Science or related field required
Minimum 6 to 8 years of experience in production environment monitoring, resolving Level 1 and Level 2 issues related to Applications/services hosted in on-prem and public cloud (preferably Google Cloud) infrastructure
Experience in setting and documenting technology standards for a production support organization
Skills Required
- Bachelor's degree in IT, MIS, Computer Science or related field
- 6 to 8 years experience in production environment monitoring and L1/L2 support for on‑prem and public cloud (preferably Google Cloud)
- Experience working with Mainframes and database technologies
- Working knowledge of RHEL (6/7/8), CentOS, Solaris, and AIX on physical and virtual infrastructure
- Operational support and problem resolution experience for Unix/Linux systems
- Moderate fluency in a scripting language such as Bash
- Experience programming with Java for automation and application issue resolution
- Knowledge of networking fundamentals including TCP/IP, traffic analysis, and network diagnostics
- Experience with configuration management and automation tools (Git, Jenkins, Ansible, or Puppet)
- Working knowledge of container technologies (Docker, Kubernetes)
- Experience using Postman and understanding microservices architecture
- Experience troubleshooting with Dynatrace
- Ability to configure and support middleware (Apache, Tomcat, JBoss, content management)
- Ability to work 24x7 shift schedule and meet SLA requirements
- Experience setting and documenting technology standards for a production support organization
AutoZone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.
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Retirement Support — A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
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Equity Value & Accessibility — An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
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Healthcare Strength — Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.
AutoZone Insights
What We Do
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!
