We are seeking a hands-on Application Support Specialist to assist with integrations, data flows, and day-to-day system operations across our core business applications. This role focuses on monitoring and maintaining existing integrations, supporting data, and assisting with basic system administration tasks.
This is an early-career to mid-level role best suited for someone with foundational experience in SQL, integrations, and applications who is looking to grow their skills in integrations and platform support.
Responsibilities
Integration Support & Maintenance
- Build, monitor, support, and troubleshoot system integrations
- Assist with data exchanges between CRM, claims platform, and enterprise data warehouse.
- Support STFP and API-based integrations (REST), including issue triage and basic troubleshooting.
- Implement routine fixes, minor enhancements, and support performance improvements under guidance.
- Support data ingestion and validation processes within the software application or data transfer.
- Create custom reports or write SQL queries (joins, filters, basic CTEs) to validate data and troubleshoot issues.
- Assist in maintaining data accuracy, completeness, and consistency across systems.
System Administration Support
- Assist with administration of platforms such as Origami, Guidewire, IMS Vertafore or related systems.
- Manage user access requests, including account setup, roles, and permissions.
- Support basic configuration updates and data maintenance activities.
- Help monitor system health and escalate platform issues to senior team members.
Operations & Documentation
- Monitor scheduled integrations, jobs, and data pipelines; respond to errors and alerts.
- Perform initial root-cause analysis and escalate more complex issues as needed.
- Maintain and update documentation including data definitions, manuals, and workflows.
Collaboration
- Partner with business users and IT team to support operational needs and resolve issues.
- Contribute ideas for incremental improvements to data quality, reporting, and integration reliability.
Qualifications
Required
- 2–4 years of experience in integration or application support.
- Working knowledge of SQL (joins, filtering, basic transformations).
- Exposure to integration tools such as Boomi, MuleSoft, Workato, or similar (hands-on or support experience).
- Exposure to and experience in configuring and managing a Policy Administration System.
- Strong troubleshooting and communication skills and ability to work independently.
Preferred
- Basic understanding of APIs (REST, authentication concepts).
- Experience in insurance or regulated industries is a plus.
- Exposure to data warehouse concepts (ETL/ELT, fact/dimension tables).
Tools & Technologies
- Boomi (or similar iPaaS – support level)
- Salesforce, Origami, Vertafore, Guidewire
- SQL / Data Warehouse tools
- Jira
- Confluence or similar documentation platforms
Education
Bachelor’s degree in Information Systems, Computer Science, or equivalent practical experience.
Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.
Pay Range:
$64,800 - $88,000 AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.
One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.
Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
Skills Required
- 2-4 years of experience in integration or application support.
- Working knowledge of SQL (joins, filtering, basic transformations).
- Exposure to integration tools such as Boomi, MuleSoft, Workato, or similar (hands-on or support experience).
- Exposure to and experience in configuring and managing a Policy Administration System.
- Strong troubleshooting and communication skills and ability to work independently.
- Bachelor's degree in Information Systems, Computer Science, or equivalent practical experience.
- Basic understanding of APIs (REST, authentication concepts).
- Experience in insurance or regulated industries.
- Exposure to data warehouse concepts (ETL/ELT, fact/dimension tables).
Risk Strategies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Risk Strategies and has not been reviewed or approved by Risk Strategies.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision along with HSA and FSA options. Disability, life/AD&D, and wellness resources add to the sense of broad core protection.
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Wellbeing & Lifestyle Benefits — Lifestyle supports extend beyond core insurance to include EAP, legal services, identity-theft protection, voluntary supplemental plans, pet insurance, and transit benefits. Flexible work arrangements (in-office, hybrid, or remote depending on role) also contribute to perceived total-rewards value.
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Leave & Time Off Breadth — Time-off and leave offerings include paid time off, holidays, parental leave, and bereavement leave. PTO is often characterized as generous, though exact accrual and carryover details are not consistently specified publicly.
Risk Strategies Insights
What We Do
At Risk Strategies, part of the Brown & Brown team, we help our clients protect those things that matter most to them. We help them see the way forward in a complex world with specialty insight, practical advice, and custom insurance with a vast network of specialists in Property & Casualty, Employee Benefits, Private Client, as well as Consulting Services and Financial and Wealth Management solutions. We are a different kind of insurance brokerage – bringing a strategic, holistic, specialist approach to our clients, so they can face the future with confidence. We love what we do, and it shows. For five straight years, we were named one of the Best Places to Work by Business Insurance. In 2025, we earned certification as a Great Place to Work for the second year in a row. Risk Strategies is an Accession Risk Management Group company, a family of specialty insurance distribution and risk management companies powered by a shared vision of delivering a superior client and employee experience.
