Application Support Specialist

Reposted 19 Days Ago
Be an Early Applicant
Sparks, MD, USA
In-Office
65K-88K Annually
Mid level
Insurance • Financial Services
The Role
Provide integration and application support across CRM, claims platform, and data warehouse. Monitor and troubleshoot SFTP and REST integrations, write SQL to validate data, assist with platform administration (user access, configuration), maintain documentation, and escalate complex issues to senior staff while supporting operational reliability and incremental improvements.
Summary Generated by Built In

Oxford Risk Management Group is seeking an Application Support Specialist to support the business systems, integrations, and data processes that drive our Commercial Lines and Captive Insurance operations. This role is responsible for maintaining application performance, supporting data integrity, troubleshooting integrations, and assisting end users across underwriting, claims, risk management, and captive insurance programs.

Your Impact

  • Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
  • Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations.
  • Write SQL queries and reports to validate data, investigate issues, and support business needs.
  • Assist with application administration, user access, configuration updates, and documentation.
  • Partner with business and technology teams to resolve issues and improve system efficiency.

Successful Candidate Will Have

  • Bachelor's degree or equivalent experience.
  • 2-4 years of experience in application support, systems support, or integrations.
  • Working knowledge of SQL and data validation principles.
  • Experience supporting policy administration, claims, risk management, or insurance-related platforms.
  • Strong troubleshooting, analytical, and communication skills.
  • Experience in Commercial Lines, Property & Casualty, or Captive Insurance environments preferred.

Technologies

Salesforce, Origami Risk, Guidewire, Vertafore, Boomi (or similar iPaaS), SQL, Jira, and Confluence.

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.

Pay Range:

$64,800 - $88,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80's  California Job Applicant Privacy Notice .


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.  Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions.  Additional information regarding this policy can be found on our careers page.

Skills Required

  • 2-4 years of experience in integration or application support.
  • Working knowledge of SQL (joins, filtering, basic transformations).
  • Exposure to integration tools such as Boomi, MuleSoft, Workato, or similar (hands-on or support experience).
  • Exposure to and experience in configuring and managing a Policy Administration System.
  • Strong troubleshooting and communication skills and ability to work independently.
  • Bachelor's degree in Information Systems, Computer Science, or equivalent practical experience.
  • Basic understanding of APIs (REST, authentication concepts).
  • Experience in insurance or regulated industries.
  • Exposure to data warehouse concepts (ETL/ELT, fact/dimension tables).
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The Company
HQ: Boston
418 Employees
Year Founded: 2019

What We Do

One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, the company offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services and warranty business. One80 serves commercial companies, non-profits, public entities, individuals and associations and unions, and has access to all major insurance markets in the US, Canada and UK. One80 has offices in more than 55 locations in the US and Canada. For more information visit www.one80intermediaries.com With expertise in marine, transportation, property, casualty, financial lines, medical stop loss, personal lines, travel/accident and health, life insurance and warranty coverage we provide in-house binding authority and access to market leading carriers on both sides of the Atlantic. One80 serves commercial companies, non-profits, public entities and individuals, and has access to all major insurance markets in the US, UK and Canada. One80 has offices in 46 locations nationwide including Boston, New York City, Chicago, Cleveland, Cincinnati, Miami, Atlanta, Houston, Dallas, San Antonio, Omaha, Mountain View, Philadelphia, San Diego, Seattle, Toronto, and Montreal

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