Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.
Today we support more than 5,300 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity:
We are not looking for traditional ticket-closers. We want an Application Support Engineer II with a developer's mindset and a passion for AI-driven efficiency—someone who looks at a Tier-2 bug and wants to read the source code to find out why it broke. Based in our vibrant Valencia hub, you will act as the crucial technical bridge between our internal operations and core Engineering squads.
If you are a junior developer looking for deep system exposure, a tech enthusiast who loves debugging complex architectures, or someone eager to leverage modern AI tools to automate workflows, this is your launchpad into deep engineering or DevOps.
🛠️ What You’ll Do (Code, Debug & Automate)
Deep-Dive Troubleshooting: Don't just route issues; open the hood. Triage and resolve Tier-2 internal application bugs by analyzing code behavior, system logs, and data flows.
Bridge to Core Engineering: Work hand-in-hand with core backend/frontend squads. You'll isolate Tier-3 bugs, assist in database structural changes, and deploy toolsets that keep our global platform stable.
AI & Automation First: We hate repetitive tasks. You will lean on your tech curiosity and AI-driven tools (like AI coding assistants and LLMs) to automate workflows, build scripts, and optimize our support infrastructure.
Architect Documentation: Translate complex system behaviors into clean, technical documentation for Tier-1 teams and internal alignment.
🔍 Qualifications (The Technical Profile)
You have a natural curiosity for how software breaks, a passion for continuous learning, and you love finding a smarter way to do things using modern tech.
Experience: 1 to 5 years with a background in software development, technical application support, or a strong programming foundation (Junior Developer profiles are highly welcome!).
The Developer Mindset: You can read code, understand logic, and navigate databases.
Our Tech Stack: Our ecosystem runs on Ruby on Rails, Java, and React, backed by MySQL, MongoDB, Redis, and RabbitMQ. (If you have core programming skills in any language and are excited to hack away at these, you're a match).
AI Curiosity: You actively experiment with AI tools, prompts, or automation scripts to supercharge your efficiency and solve technical puzzles faster.
Communication: Fluent in English. You'll be collaborating daily with cross-functional engineering teams worldwide.
Bonus Points: Previous experience in FinTech, the payments industry, or handling database structural changes.
We Offer:
- Employee Stock Purchase Plan (ESPP)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Work From Home Stipend
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
Flywire is an equal opportunity employer.
#LI-Hybrid
Skills Required
- 1 to 5 years of experience in software development, technical application support, or a strong programming foundation
- Ability to read code, understand programming logic, and navigate databases
- Core programming skills in at least one language and willingness to work with Ruby on Rails, Java, React, MySQL, MongoDB, Redis, and RabbitMQ
- Active interest in AI tools, prompting, or automation scripts
- Fluent English communication
- Experience in FinTech or the payments industry
- Experience handling database structural changes
What the Team is Saying
Flywire Compensation & Benefits Highlights
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Affordable Benefits — Health coverage is described as having strong employer cost-sharing in the U.S., with comprehensive medical, dental, vision, and mental-health options. Feedback suggests out-of-pocket premium costs are relatively low for employees.
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Leave & Time Off Breadth — PTO and holidays are positioned as generous, with additional company-wide ‘Digital Disconnect’ and paid volunteer days. Feedback suggests time away from work is a clear strength, though specifics can vary by country.
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Equity Value & Accessibility — Roles commonly include RSUs and an ESPP, and materials emphasize an ownership mindset for employees. Feedback suggests equity and bonus eligibility add meaningful upside beyond base pay.
Flywire Insights
What We Do
Flywire is a global payments enablement and software company. We combine our proprietary global payments network, next-gen payments platform and vertical-specific software to deliver the most important and complex payments for our clients and their customers.
Why Work With Us
Global collaboration is at the heart of what we do at Flywire. We’re excited to watch our unique culture evolve with each new FlyMate; it's our differences as individuals that make us stronger as a team. With over 30 nationalities across 11 countries, we believe our FlyMates are our greatest asset.
Gallery
Flywire Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a remote first company, with 14 beautiful offices around the globe! There is no requirement to go into the office, however the option is there if that's what you prefer. At Flywire, we want you to chose what's best for your lifestyle.
