Application Support Engineer

Posted 7 Days Ago
Be an Early Applicant
Tower, MI, USA
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
The IT Application Support Engineer manages application maintenance, development, and implementation on Windows and Red Hat platforms, ensuring system stability and integration. Responsibilities include system support, incident troubleshooting, requirement analysis, technical collaboration, and leadership support.
Summary Generated by Built In

If you are looking to excel and make a difference, take a closer look at us…

Overview
As an IT Application Support Engineer, you will manage the maintenance, development, and implementation of applications hosted on Windows and Red Hat platforms. You will bridge the gap between business needs and technical solutions, ensuring system stability and seamless integration with downstream systems.

Responsibilities:

  • System Maintenance & Support:

    • Oversee the health of applications and their interfaces with downstream systems.

    • Perform incident and problem troubleshooting, ensuring swift resolution according to SOPs and industry best practices.

  • Analysis & Design:

    • Participate in user requirement studies and system design phases.

    • Assist users in interpreting complex requirements and documenting business specifications.

  • Technical Collaboration:

    • Liaise with PMO, technical SMEs, and infrastructure teams to develop robust technical solutions.

    • Coordinate with relevant stakeholders to ensure smooth project delivery.

  • Leadership Support:

    • Work closely with the Team Lead to plan, coordinate, and execute application development and production support activities.

Skills & Experience We Are Looking For:

  • Degree in Computer Science & Information Technology

  • > 4 years of experience in IT Enterprise Applications related functions –  development & support in financial environment.

  • Experience in application server clustering, performance tuning and testing.

  • Experience working and administering Redhat platform.

  • Experience with databases like Oracle, MSSQL or MySQL.

Special Skills:

  • Hands on experience in designing and developing applications using Java.

  • Excellent knowledge of Relational Databases, SQL and ORM technologies

  • Strong analytical and problem-solving skills.

  • Experiences in handling eStatement system will be an added advantage.

  • In depth understanding of framework design and architecture

  • Ability to articulate issue & capable of providing long term solution with short term mitigation plan

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/

We appreciate your application and will be in touch with shortlisted candidates regarding next steps

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

Top Skills

Java
Mssql
MySQL
Oracle
Orm
Red Hat
SQL
Windows
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The Company
Kuala Lumpur, Wilayah Persekutuan
6,612 Employees
Year Founded: 1905

What We Do

Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services

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