At this moment, we are seeking an Application Support Engineer in Brussels. In this role, you will ensure the optimal functional operation of critical applications while monitoring and maintaining the supporting IT infrastructure. You will handle incidents, service requests, and database-related tasks, working closely with a multicultural team.
Requirements
• Application Support: Guarantee the smooth, functional performance of business applications.
• Incident & Service Management: Diagnose issues, resolve incidents, and process service requests promptly.
• Infrastructure Monitoring & Maintenance: Perform regular performance checks and ensure the stability of the IT infrastructure.
• Database Support: Execute SQL queries and basic DBA-related tasks.
• Tool Usage: Manage incidents and tasks using Jira.
Must-Have Skills & Experience
• Ability to work 3 days per week on site in Brussels.
• Fluency in English plus Dutch and/or French (spoken and written).
• Proven experience in support engineering, including incident diagnosis and service request management.
• Knowledge of IT infrastructure monitoring and performance checking.
• Hands-on experience with Jira.
• SQL skills for database administration or related support tasks.
Soft Skills
• Strong analytical and troubleshooting abilities.
• Excellent communication and stakeholder management skills.
• Ability to work both independently and within an international, multicultural team.
Top Skills
What We Do
AGAD Technology | We Step Up Together
Toward Embedded Excellence ✨
With headquarters in Brussels and a site in Cairo, we offer a global presence that allows us to understand the unique needs of businesses in different regions. Our team of experts is well-versed in the cultural nuances and business practices of diverse markets, enabling us to deliver bespoke solutions tailored to your specific requirements.
At AGAD Technology, our mission is to provide you with the highest quality service at competitive rates. We stay at the forefront of the rapidly changing embedded reliant industries to ensure that our solutions are up-to-date and relevant. Your satisfaction is always our top priority.
We partner with a wide range of companies, from startups and SMEs to large enterprises, across various industries such as healthcare, automotive, and telecommunications. Our goal is to provide tailored solutions that meet your unique needs and drive your success.
Our services encompass talent solutions, embedded system development, software testing solutions, process audit and improvement, agile coaching, and CICD solutions. We offer a comprehensive range of services to support your projects and help you achieve your goals.
When you choose AGAD Technology, you gain access to our global talent pool, unique and diverse profiles, and scalable solutions. We guarantee a maximum 6-week turnaround time and a free technical consultation to ensure we meet and exceed your expectations.
Contact us now to explore how AGAD Technology can help accelerate your success.
We Step Up Together !
